Global Sales Development Representative (SDR)

At Chattermill, we empower leading brands like Uber, Amazon, Wise, and HelloFresh to put customers at the heart of everything they do. Our advanced Customer Experience Intelligence platform uses innovative AI to continuously analyze customer feedback, helping clients make data-driven decisions and elevate their service.

We’re seeking a dynamic Global Sales Development Representative (SDR) to play a pivotal role in our growth journey.

What you'll be doing:

You’ll be playing a key role in prospecting and qualifying enterprise opportunities within Chattermill's defined Enterprise ICP. This means you will:

• Identify, research, and prioritize enterprise target accounts ($1bn+ revenue) across Europe, the UK, and North America.
• Build and execute tailored, multi-channel outbound campaigns (email, phone, LinkedIn, video) aimed at senior leaders in CX, Product, Insights, and Voice of Customer roles.
• Qualify inbound and outbound leads against both our ICP and non-ICP criteria.
• Book and progress qualified meetings, ensuring a smooth handoff and maintaining an accurate pipeline in HubSpot.
• Develop strong knowledge of our solution, target customers, and the competitive landscape to engage confidently with enterprise stakeholders.
• Continuously iterate and refine your messaging, outreach sequences, and targeting strategy based on conversion data and insights.

What you’ll need:

• 6 - 12 months’ experience in a B2B SaaS environment (preferred).
• Excellent organizational skills and the ability to manage multiple conversations simultaneously.
• Strong interpersonal skills and the ability to thrive in a fast-paced setting.
• A coachable mindset, eager to learn and apply feedback quickly.
• Excellent written and verbal communication, comfortable engaging prospects across phone, email, and LinkedIn.
• Commercial curiosity with a natural ability to understand customer pain points and clearly communicate value.