Global Client Director

Elite is seeking a dynamic and experienced Global Client Director to join our high-growth SaaS organization. This elite role focuses on managing and growing relationships with the company’s most strategic clients, driving revenue growth, and ensuring exceptional client experiences. You will lead account strategies for top-tier accounts globally, leveraging your expertise in sales, account management, and customer engagement to deliver outstanding results.

Work Arrangement

Remote

Responsibilities

• Build and sustain executive-level relationships across global client organizations, serving as the primary contact and strategic advisor to drive satisfaction, retention, and growth.
• Develop and execute comprehensive global account plans that align client goals with Elite’s offerings, driving expansion, renewals, and successful cloud migrations.
• Consistently exceed sales and revenue targets by identifying new opportunities, managing complex deal cycles, and delivering high-value proposals to C-suite and senior stakeholders.
• Maintain deep knowledge of Elite’s product portfolio, client industries, and emerging technologies to effectively position solutions that advance client performance.
• Partner closely with marketing, customer success, product, and solution consulting teams to deliver tailored, high-impact solutions and ensure seamless client experiences.
• Leverage data and CRM tools (e.g., Salesforce) to monitor performance, forecast revenue, analyze trends, and guide strategic decisions for sustainable growth.
• Represent Elite at client sites, industry events, and executive meetings to strengthen partnerships, secure renewals, and support global business objectives.
• Perform other duties as assigned to support departmental and company objectives.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field. MBA preferred.
• 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts.
• Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques.
• Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services.
• Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures.
• Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions.
• Exceptional communication, presentation, and negotiation skills.
• Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability.
• Ability to travel >50% as business needs require.
• Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
• Must be legally authorized to work in the United States; Elite does not provide employment sponsorship for this position.