Freelance User Experience Study Tester for OKX Cryptocurrency Exchange

Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, delivering IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.

Role Overview

We are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.

You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.

What You’ll Do

• Register a new account on OKX and competitor apps
• Complete identity verification (ID scan & selfie)
• Deposit funds (fully reimbursed)
• Make an initial crypto purchase
• Narrate your thoughts aloud while recording your screen and audio
• Submit recordings and written feedback questionnaires
• Attend a weekly 1-hour debrief call (Fridays)

Who We’re Looking For

• New users (must NOT have used OKX or competitor apps before)
• Valid government ID (passport, driver’s license, residence permit, or eID)
• Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
• Fluent in local language + able to narrate in English
• Access to both Android and iOS devices
• Ability to record screen with clear audio in a quiet, private space

Quality Expectations

• Thoughtful, natural-paced participation (no rushing)
• Clear, specific narration and written feedback
• Ratings consistent with explanations provided
• Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)