ERP System Administrator

About the Role

The ERP System Administrator is an individual contributor role within Alimentiv’s Corporate Digital Enablement function, serving as the primary functional and technical owner of the Acumatica ERP platform that powers our Finance, Procurement, Logistics and Project accounting operations. This is a hands-on administration role — the successful candidate will configure, operate, and continuously improve Acumatica.

Another significant focus of the role is supporting the buildout of Acumatica’s procurement functionality — supporting Corporate and Clinical operations as Alimentiv’s procurement function matures. The role also owns the operational health of the SAP Concur–Acumatica integration via Celigo middleware and will play a central operational role in the planned annual Acumatica upgrades.

Acumatica Administration & Finance Operations (~40%)

• Serve as the primary Acumatica administrator across the Alimentiv instance: configuration, user access, security, workflows, and module settings.
• Design and implement Finance solutions using native Acumatica functionality — Generic Inquiries, Business Events, push notifications, custom reports, and approval workflows.
• Support and optimize core Finance workflows: accounts payable, accounts receivable, general ledger, project accounting, billing, financial reporting, and month-end close.
• Partner with Finance to define requirements, document processes, and deliver Acumatica enhancements that improve data quality and operational efficiency.
• Troubleshoot and resolve Acumatica issues; coordinate with the Acumatica implementation partner while building internal capability over time and reducing vendor dependency.
• Maintain rigorous test environment discipline — validate all configurations in test before promoting to Production; ensure changes touching shared multi-tenant surfaces receive appropriate cross-domain approval.

Procurement & Projects Enablement (~25%)

• Partner with the Procurement function to continuously improve Acumatica’s procurement functionality— vendor management, requisitions, purchase orders, Concur-Acumatica integrations.
• Configure and test procurement workflows aligned with Alimentiv’s project-governed, goods & services-based procurement model.
• Maximize native Acumatica capabilities over customizations or third-party procurement platforms.
• Support Procurement through discovery, requirements, configuration, testing, training, and operational rollout.
• Coordinate cross-domain approval and impact assessment for procurement-related changes given the shared instance and the downstream impact on Finance, Projects, and FP&A.

Integration Operational Ownership (~20%)

• Serve as the technical owner of the SAP Concur–Acumatica integration — understanding the end-to-end flow, triaging invoice processing, field mapping, and exception issues, and coordinating resolution with the integration developer and vendors.
• Monitor integration flows for errors, investigate root causes, and coordinate resolution with the integration developer and vendors — serving as the primary triage owner.
• Partner with the integration developer on the health of adjacent integrations including Host-to-Host banking, BambooHR HR sync, and ADF data pipelines to Power BI.
• Document integration architecture, field mappings, data flows, and change history to a standard that enables internal troubleshooting without vendor dependency.
• Lead integration change governance: ensure formal intake and approval before initiating vendor or system changes that could affect integrations.

Upgrade, Governance & Continuous Improvement (~15%)

• Play a central operational role in the planned Acumatica upgrades — customization risk assessment, validation, coordinated rollout, and post-upgrade stabilization.
• Operate within Alimentiv’s gate-based Finance Change Delivery Process; use JIRA as the system of record for change approval and evidence.
• Maintain living documentation of Acumatica configuration, customizations, and governance decisions.

What we're looking for

Required

• Minimum 5 years hands-on Acumatica administration experience across Finance and adjacent modules. Candidates without direct Acumatica experience will not be considered.
• Hands-on SAP Concur experience in invoice processing, AP workflows, or system administration.
• Demonstrated experience with Acumatica major-version upgrades — including customization risk assessment, test validation, and coordinated rollout.
• Hands-on experience with Acumatica Generic Inquiries, Business Events, push notifications, and approval workflow configuration.

Preferred

• Experience administering Acumatica across Finance, Projects, and Procurement functionality. Ability to configure, troubleshoot, and improve any module deployed in the instance — and to learn new modules as the business adopts them.
• Experience ERP system integrations with or without middleware e.g. Celigo.
• Experience with Power BI or similar BI/reporting tools connected to ERP data sources.
• Experience working in a professional services, CRO, or life sciences environment.
• Acumatica certifications strongly preferred: Business Consultant, Advanced Financials, or equivalent.
• Additional Acumatica certifications (Project Accounting, Manufacturing, Construction) an asset.