Ecommerce Admin Support Assistant
Job Description
Key Skills Required
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Job Responsibilities
Ecommerce & Website Management
- Manage and update product listings across Shopify and BigCommerce platforms
- Update pricing, inventory levels, product descriptions, and category structures
- Audit website content continuously to identify and resolve broken links, listing errors, and system glitches
Data Processing & Image Editing
- Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
- Prepare product images by executing background removal, cropping, and resizing
- Upload and organise processed product media across ecommerce channels
Marketing & Operational Support
- Create engaging marketing collateral using Canva and AI platforms
- Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
- Conduct outbound calls and support general operational tasks as priorities evolve
Requirements
- At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
- Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
- Practical experience preparing and editing product images using Canva, Photoroom, or AI tools
- Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
- High level of attention to detail with a strong commitment to data accuracy
- Excellent written English communication capabilities
- Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection
Nice-to-Have Skills
- Hands-on experience working directly with both Shopify and BigCommerce platforms
- Previous experience making outbound business support calls
- Demonstrated ability to create advanced workflows using AI design and research applications
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits
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Virtualstaff365
View Company ProfileVirtualStaff365 is a premier Australian outsourcing agency that specializes in sourcing, vetting, and managing highly skilled offshore talent. Based in Melbourne, they operate as a bridge between Australian businesses and professional, cost-effective workforces primarily located in the Philippines and South Africa. Whether a company needs a single home-based virtual assistant to handle daily admin or a fully managed, office-based team of software developers and accountants, VirtualStaff365 handles the entire recruitment and HR process. Their goal is to help businesses scale up or down rapidly, improve operational efficiency, and save up to 80% on traditional staffing costs without locking clients into massive, rigid long-term contracts.
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