Director, Sales - East & Strategic Accounts

Responsibilities:

• Creates, implements, measures and reviews a strategic or operational plan that drives achievement of business goals aligned to overall Ping strategy
• Uses mechanisms such as territory planning, account plans, opportunity inspection, pipeline management, account reviews, forecast calls, etc.
• Advises and coaches the sales team around how to position and articulate Ping Identity’s value proposition at Enterprise customers, thus increasing the average deal size
• Identifies and pursues opportunities to expand business activities within areas of responsibility
• Leverages GSIs & other partners to help source, develop and progress business
• Plans and controls the expense associated with the area of responsibility even if not responsible for overall cost center
• Establishes working relationships with external parties which supports the achievement of business goals
• Is conversant with Ping Identity’s systems and procedures and ensures effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com)
• Communicates Ping Identity’s vision and aligns team and personal goals to achieve business results
• Provides direction and guidance, mentoring and development of the field team
• Lives teamwork and promotes cross-functional collaboration
• Recruits, builds and develops the team to deliver business results; Identifies, develops and promotes high potential employees
• Recommends and/or approves people-related decisions – hiring, promotions, merit increases, rewards & recognition, training initiatives, etc.
• Drives performance review and development planning process with annual and quarterly review meetings
• Has established multi-vertical C level contacts in large Enterprise customers
• Has an established partner/SI network and is used to working with partners on projects
• Builds relationships with customers (internal or external) as necessary providing customer escalation management as necessary for problem resolution
• Provides support for customer relationship management as necessary and drives initiatives which result in improvement in customer satisfaction
• Drives initiatives which result in improvement in customer satisfaction

Required Skills & Qualifications:

• Expertise in Enterprise Software, SaaS, Managed Services and strategic account management
• Travel is required, including internationally to Canada
• Transitioned a team through on-prem to SaaS solutions
• Results-oriented with multiple years meeting or exceeding quota
• Adept working in a fast-growing global organization
• Good interpersonal skills to align and foster positive working relationships across the organization