Director of Sales, Account Executive Team – Remote

What You’ll Do

• Own the AE organization’s number — outreach activity, leads, conversion, and loan application volume against the company plan
• Set and defend the team’s production standards, and revisit them as the lead mix and product set evolve
• Hire, develop, coach, and hold accountable the Account Executive team
• Own AE onboarding and ramp as a repeatable program with measurable time-to-productivity
• Own org design and the territory and coverage model, and build the AE headcount plan with Finance
• Maintain distinct playbooks for retail lending partners and for the broader lender and agent set, rather than forcing a single motion across both
• Design and evaluate AE compensation plans in partnership with the People team and Finance, grounded in applications generated and modeled against cost of sale
• Deliver an accurate rolling forecast to the leadership team, and run the pipeline and forecast cadence behind it
• Serve as the company’s subject matter expert on the Account Executive channel — turning partner and borrower feedback into product, marketing, and lending operations changes, and driving adoption of those changes in the field

What You’ll Bring

• Experience: Minimum of 8 years of sales or business development experience in mortgage, real estate, or proptech, including at least 4 years leading sales teams
• Track record of hiring, coaching, and developing sellers into consistent performers
• Demonstrated ownership of a sales number, with a track record of growing lead and application volume while forecasting accurately against plan
• Deep understanding of how to sell into retail lending — how loan officers, team leads, and branch managers make decisions, and what moves them: closing clients stuck in the process, excluding the departing property from DTI, and winning offers with no home sale contingency — and the ability to turn that into the playbooks, training, and coaching the team runs on
• Ability to set the positioning strategy for a Buy Before You Sell product — including the case to lenders that Knock is a bridge to a mortgage they retain — and how the team handles cost, rate, and timing objections from both the lending partner and the borrower
• Command of the competitive landscape, with the judgment to keep Knock’s positioning ahead of the alternatives and to equip the team to sell against them
• Experience designing or materially influencing sales compensation plans that drive the right selling behavior
• Strong analytical judgment — comfortable building the model, reading the data, and acting on what it says
• Excellent communication and presentation skills, with the ability to brief leadership and represent Knock externally to partners
• A deep belief in fostering inclusive, equitable practices that reflect Knock’s core values
• Proven success in a fully remote, distributed team environment
• Recent lending experience required
• Education: Bachelor’s degree preferred, or equivalent experience

We encourage you to apply even if you don’t meet every listed qualification. We value potential, growth mindset, and diverse experiences.

Physical Requirements

• Set up and constantly operate a computer.
• Communicate and exchange accurate information to others via telephone or internet video applications.
• Must be able to travel, including overnight travel at least 4 times per year.
• Must be able to lift, carry, and push up to 20 lbs.