Director of Pricing at Redox

Opportunity & Impact

As **Director of Pricing**, you will own how pricing works operationally at Redox. Pricing and packaging strategy is set by Product; your role is to translate that strategy into **deal-level guardrails, tools, and decisions** that Sales can use daily. You will lead Redox's **Deal Desk** for bespoke, non-standard deals, working directly with reps and reviewing **Gong call recordings** to understand customer needs and structure the right combination of **platform fee, connection pricing, and transaction pricing** for each deal.

You will also act as the **connective tissue** between the field and Product, surfacing real-time negotiation insights—where reps get stuck, customer pushback occurs, and packaging fails in practice—so Product can refine pricing strategy with **ground-truth data**. This is an **execution and operations role**, not a strategy-design role: you ensure pricing works in practice and provide Product with the **real-world data** to optimize strategy.

40% — Deal Desk & Execution

• Serve as Redox's **Deal Desk** for bespoke, non-standard enterprise deals, reviewing and approving pricing before customer-facing approvals.

• Analyze **deal context** from account executives and **Gong call recordings** to identify customer needs and negotiation pressures.

• Structure pricing across Redox’s **three commercial levers**—platform fee, connection-based pricing, and transaction-based pricing—within the **Product-set strategy**.

• Provide **real-time pricing advice** to reps on structuring responses to discounts, multi-year terms, minimum commitments, ramp schedules, and most-favored-nation clauses.

• Collaborate with **Sales leadership, Finance, and Legal** to translate approved pricing into **contract-ready terms**.

25% — Pricing Operations & Governance

• Set and enforce **discounting guardrails and approval thresholds** to maintain pricing consistency and margin protection.

• Build and maintain **self-serve pricing tools/models** for standard scenarios, reserving **Director-level review** for truly bespoke deals.

• Own the **operational workflow and systems** (e.g., **CPQ, Salesforce**) supporting deal pricing approvals.

• Maintain **auditable documentation** of current pricing rules, exceptions, and approval paths.

20% — Cross-Functional Collaboration & Insight

• Partner with **Product** to translate pricing strategy into **operational guardrails and Deal Desk practices**.

• Track **pricing and discounting patterns** across closed deals and feed insights back to Product to inform strategy evolution.

• Represent the **voice of Sales and the field** in pricing conversations, highlighting what works, what doesn’t, and where friction exists.

• Collaborate with **Finance** to ensure deal pricing aligns with **margin and revenue targets**.

15% — Change Management & Enablement

• Lead rollouts of **pricing and packaging changes**, including field readiness, adoption planning, and escalation governance.

• Partner with **Sales Enablement** to equip go-to-market teams with tools, guidance, and collateral for new pricing models.

• Provide leadership updates on **Deal Desk performance, pricing exceptions, and adoption of new models**.