DevOps Engineer - Late Shift (2 PM - 10PM)

About NICE: NICE Ltd. (NASDAQ: NICE) is a global technology powerhouse whose software products are trusted by over 25,000 businesses worldwide—including 85 of the Fortune 100 corporations—to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every single day, NICE cloud-native systems manage more than 120 million high-concurrency customer interactions and monitor 3+ billion financial transactions. Operating as a recognized market leader with a workforce of 8,500+ professionals across 30+ countries, our Cloud Operations CXone teams set the absolute standard for enterprise scalability, advanced automation, and cloud engineering excellence.

Position Overview

We are seeking a highly autonomous, systems-fluent, and development-oriented DevOps Engineer - Late Shift (2 PM - 10 PM) to join our global Cloud Operations CXone vertical under a permanent, full-time remote configuration open across the United Kingdom. In this high-leverage software-driven infrastructure seat, you will act as a primary technical asset responsible for designing, developing, and maintaining scalable automation frameworks that streamline multi-tenant cloud infrastructure provisioning and configuration deployment. Shifting completely away from routine non-regulated data transcription entry logs, basic support-desk ticketing, or ad hoc scripting loops, you will run an active programmatic code-generation pipeline, distributed configuration enforcement, and automated environment validation laboratory. Partnering cross-functionally alongside cloud, platform, and application teams, you will eliminate operational toil by applying software engineering principles directly to infrastructure targets. This position requires an engineering authority with 5+ years of structured programming history who manages infrastructure layers fluidly natively using DevOps, Python, and Project Management primitives, commands complete operational intimacy with configuration engines and cloud topologies, and operates reliably within a dedicated late-shift afternoon schedule.

Key Responsibilities

• Infrastructure Automation Governance: Design, develop, and maintain clean, reusable, and performance-optimized automation frameworks in Python to enable consistent deployments across cloud and on-premises environments natively utilizing DevOps best practices.
• IaC Code Generation Instrumentation: Accelerate infrastructure provisioning timelines by building template-driven code-generation platforms leveraging Python and Jinja2 to programmatically output plan-ready, linted Terraform configurations.
• Multi-Format Configuration Control: Improve system reliability, compliance, and lifecycle standards by developing, auditing, and scaling structured Puppet modules, manifests, and Hiera hierarchies across mixed Linux and Windows ecosystems.
• Windows Environment Optimization: Create robust, test-driven PowerShell solutions for automated server management, Active Directory administration, and hybrid cloud integrations.
• Self-Service Tooling and API Triage: Simplify complex backend workflows by developing internal command-line utilities (CLIs) and APIs that empower cross-functional software teams to self-service common operational tasks natively deploying Python development.
• CI/CD Pipeline Integration Control: Enhance the speed and safety of system delivery by embedding automation frameworks within deployment infrastructure tracks, executing automated linting, unit testing, and integration gates natively leveraging Project Management guidelines.
• Code Stewardship and Testing: Implement comprehensive testing strategies for infrastructure code utilizing pytest and Pester frameworks while actively participating in deep architectural code reviews.
• Runbook and Documentation Customization: Enable long-term organizational scaling and technical maintenance by authoring crystalline infrastructure templates, standards, and production runbooks.

Required Skills & Qualifications

• Possess a formal Bachelor degree or higher from an accredited university in Computer Science, Software Engineering, or a matching highly technical discipline (or equivalent verified years of practical history).
• A minimum of 5+ years of proven, successful professional software development experience operating as a DevOps Engineer, SRE, Python Automation Engineer, Backend Developer, or closely matching tech-driven infrastructure design capacity.
• Expert Software Engineering Command: Documented history writing structured, testable application code in Python—with deep literacy in virtual environments, dependency managers (Poetry/pip), and tooling blocks (black, mypy, Click, or Typer).
• Meticulous hands-on proficiency with Terraform—specifically encompassing custom module design, state graph management, remote backends, and workspaces.
• Grounded functional comprehension managing configuration management blocks (specifically Puppet manifests and r10k/Code Manager workflows) alongside production Linux and Windows Server environments.
• Outstanding written and verbal presentation communication strengths in English, with an established background delivering scannable engineering briefs across distributed multi-disciplinary stakeholder groups.
• Shift & Location Context: Position operates under clear hybrid/remote parameters requiring uncompromised availability on a dedicated Late Shift (2:00 PM - 10:00 PM UK Time). Qualified authorities must reside permanently within the United Kingdom.

Preferred Strategic Indicators (Nice to Have)

• Prior platform or operations background managing large-scale system deployments explicitly inside the enterprise cloud contact center (CCaaS), high-volume SaaS, or heavy fintech transaction sectors.
• Direct operational familiarity utilizing specialized infrastructure validation tools such as tflint, tfsec, terraform-docs, Terragrunt, or Atlantis pipelines.
• An adaptable engineering persona characterized by an automation-first mindset, a high drive to eliminate manual workflows, and an eagerness to constantly challenge engineering limits.

What We Offer

• Top-Tier UK Enterprise DevOps Leadership Remuneration: A highly competitive annual salary package calibrated precisely to your software automation pedigree and configuration velocity, augmented by stable NASDAQ-listed resources.
• Premium lifestyle flexibility via the NICE-FLEX model, enabling a fluid structural mix of 3 days remote work and 2 days at the regional office to maximize face-to-face collaborative innovation.
• Macro-Scale Digital Infrastructure Footprint: Elite career landmarks achieved by single-handedly engineering the code-driven automation frameworks protecting and accelerating critical interactions for 85 of the Fortune 100 companies.
• Comprehensive health and wellness preservation options tailored cleanly to your United Kingdom residential parameters.
• Access to an outstanding, low-bureaucracy international tech community featuring endless internal development programs, modern technical equipment provisions, and an environment built to support lifelong mastery.