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At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance, healthcare, consumer goods, and tech.
We’re looking for smart and driven DevOps Engineers to help scale our platform. You have experience with AWS infrastructure and beyond and have seen a couple (or more) different ways to do it. You are fully bought into Infrastructure as Code (IaC), have used one of the popular tools (Terraform, CloudFormation, etc), and are excited to help us evolve our infrastructure automation.
You have a product mindset and have a history of working with application developers, Quality Engineers, and Security & Compliance teams to understand their needs, prioritize them, and deliver DevOps solutions that address those. You use AI coding tools daily, and like everything else you ship, you trust the output only as far as you’ve verified it. You are also data-driven and use metrics to drive your decisions.
You are capable of juggling many tasks involving future projects, support requests, and SRE duties — including being a primary responder to production incidents, since compliance limits production access on many systems to DevOps.
Our team is growing but we’re not a big company. We work collaboratively, move fast (we deploy to production many times a day), and we value technical quality. If you are excited about the challenge of building a platform that powers an incredible product while working alongside a great engineering team, we’d love to hear from you!
What You Will Do
- Be an active member of the DevOps team
- Work with a product mindset where the rest of Engineering are your customers
- Collaborate with teammates to continuously improve the ways you and your team work
- Design & implement DevOps solutions using a modern toolset
- Use metrics and data to drive communication and decisions
- Be responsible for the platform stability and help inform application architecture decisions in that context
- Actively partner with AppEng to support production incidents
- Deliver platform changes in an iterative way and with no downtime
- Work with the Principal DevOps Engineer, VP of Compliance, and Chief Architect on defining & adopting security best practices & solutions
- Be a part of our on-call rotation
What You Need to Have
- 4-6 years experience in any engineering role
- At least 2 years of experience in a DevOps engineer role specifically
- Expertise with designing, creating, and managing AWS infrastructure
- Expertise with using IaC tools (Terraform, CloudFormation, Ansible, etc) to manage cloud infrastructure
- Experience using AI coding tools to improve ops automation without compromising security or reliability
- Experience with Linux, shell scripting, and a scripting language
- Experience with modern tools like Docker, GitHub, CircleCI/RWX, etc
- Understanding of how DevOps design influences, enables, and constrains application architecture and SDLC
- Experience with observability tools (logs, metrics, tracing), troubleshooting, monitoring, and alarming
- Solid understanding of security principles and how to design with a security-first approach
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dscout
View Company Profiledscout is a premier, enterprise-grade qualitative research platform engineered to orchestrate massive-scale user experience (UX) ecosystems and intelligent remote insights workflows. Operating as a highly integrated consumer telemetry hub, the company eliminates the operational friction of traditional localized focus groups by seamlessly deploying advanced video diary architectures, rigorous participant screening frameworks, and cohesive qualitative data analysis pipelines. Moving beyond rigid legacy market research methodologies, dscout empowers global enterprise design teams, elite product managers, and UX researchers to dynamically synchronize their product development cycles with world-class human-centric insights. Under the hood, their sophisticated research infrastructure natively handles complex multimedia data ingestion, instantaneous sentiment transcription, and seamless multi-phase study deployment, ensuring frictionless participant readiness and uncompromising contextual fidelity. What sets dscout apart is its uncompromising dedication to frictionless research orchestration; by bridging the gap between strategic product vision and rigorous in-the-moment consumer behavior, the platform empowers organizations to radically accelerate their design velocity, optimize feature adoption, and build an unassailable foundation for continuous user-centric dominance in the modern digital landscape.
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