Deployment Project Manager (DPM) - WarrCloud

About WarrCloud

WarrCloud is the industry's first automated platform delivering unparalleled warranty claim results for automotive dealerships and OEMs. We are a fast-growing tech company revolutionizing the automotive space through innovative AI and machine learning technology. As we continue our rapid expansion, we are seeking a motivated Deployment Project Manager (DPM) to join our mission-driven team.

What You Will Be Doing

The DPM owns the end-to-end deployment lifecycle for new dealerships, ensuring each store progresses from Kickoff through Go-Live and post-launch stabilization with clarity, urgency, and precision. This role is the dealership’s primary point of contact and is accountable for gathering requirements, coordinating cross-functional work, validating readiness, and resolving all outstanding issues so the dealership can fully operate on WarrCloud.

The DPM must thrive in a fast-paced environment, manage multiple projects simultaneously, and proactively remove blockers to meet monthly activation targets. This role requires strong communication, technical problem-solving, and the ability to work independently in a fully remote setting.

Why Join Us?

• 100% Remote opportunity
• Competitive salary + annual bonus
• Stock Options
• Health care, 401k, and other benefits
• Stable / Fast Growing / Exciting company
• Chance to work with first-of-its-kind AI/ML technology
• Awesome company culture!

Key Responsibilities

End-to-End Project Ownership

• Serve as the primary point of contact for dealerships throughout the deployment lifecycle.
• Lead Kickoff calls, gather requirements, and establish clear timelines and expectations.
• Manage project plans, dependencies, and integration points using Insightly and Jira.
• Coordinate Go-Live meetings with dealerships and internal teams, including creating and managing group rollout plans.
• Validate post-launch access, connectivity, and data flow; ensure all outstanding issues are documented and resolved.
• Maintain accurate project documentation, including readiness checklists, access logs, and issue trackers.

Operational Execution & Throughput

• Manage multiple dealership deployments simultaneously across various stages.
• Provide timely project status updates to dealerships and internal stakeholders.
• Escalate issues immediately when they threaten timelines or activation targets.
• Ensure all dealership data (historical statements, KPIs, DMS access, OEM credentials) is collected on schedule.
• Drive projects forward despite OEM/DMS/VPN complexities or unique dealership environments.

Cross-Functional Coordination

• Work closely with Deployment Manager, Implementation Manager, Platform, IT, Development, Warranty Ops, and Accounting.
• Ensure seamless handoffs between Deployment and Implementation teams.
• Communicate risks, blockers, and readiness concerns with urgency and clarity.
• Support other Deployment PMs by stepping into ongoing projects when needed.

Requirements

Qualifications

• BS/BA or equivalent experience.
• 3+ years in project management, deployment, onboarding, or related operational roles.
• Experience managing multiple dealership projects or similar customer-facing implementations.
• Strong organizational, communication, and presentation skills.
• Ability to manage a heavy workload and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and ability to work independently without direct supervision.
• Proficiency in Jira, Insightly, Google Workspace, and CRM/ticketing systems.
• Customer-oriented mindset with strong attention to detail.

Preferred

• Automotive industry experience
• Warranty operations knowledge
• DMS knowledge (CDK, Reynolds, DealerTrack, etc.)
• Experience with VPN/MFA connectivity setups

Benefits

• 100% Covered Medical
• Unlimited/Flexible PTO Policy
• Stock Options
• 401k with Employer Contribution
• Remote Work Flexibility
• 10 Paid Holidays Per Year