Demo Engineer

About Cresta: Born out of the prestigious Stanford AI lab, Cresta is on a mission to turn every customer conversation into a competitive advantage. Led by industry legends behind Google X, Waymo, and Google Contact Center AI, and backed by top-tier investors like Andreessen Horowitz and Sequoia, Cresta is recognized as one of the top private AI companies in the world.

About the Role

As a Demo Engineer at Cresta, you will play a mission-critical role in enabling our go-to-market team to tell compelling, credible, and technically sound stories about our AI-powered platform. You will build and support the environments, custom tooling, and synthetic scenarios that showcase our real-time coaching, conversation intelligence, and virtual agent capabilities.

Key Responsibilities

• Demo Environment Architecture: Own the technical process for building pilots, proofs-of-concept (POCs), and tailored demo workflows featuring virtual agents and live assist tools.
• Custom Integration Development: Build custom automations, CCaaS/CRM connectors, AI skills, and apps to expand pre-sales demo capabilities.
• Environment Optimization: Ensure the performance, data consistency, and absolute reliability of centralized demo environments, triaging any blocking deployment issues.
• Technical Enablement: Partner closely with Solutions, Product, and Engineering pods to deliver technical tooling setups and channel critical presales prospect feedback back into the core product lifecycle.

What You Bring

• 3–5+ years of experience in demo engineering, solutions architecture, integration engineering, or systems implementation.
• Strong technical execution skills utilizing REST APIs, authentication patterns, Git, and SQL/Relational data.
• Proficiency in scripting environments via Python, JavaScript, or Bash/Shell.
• High-agency ownership mindset with the capability to debug systems independently.
• Excellent communication skills to translate advanced engineering designs into crisp customer-centric value stories.
• Bonus Points: Familiarity with CCaaS (Twilio, Amazon Connect, Five9), CRMs (Salesforce), and modern AI-native engineering tools (Claude/Cursor workflows, agents, MCP connectors).

Compensation & Perks

• Base Salary: $135,000 - $160,000 USD per year.
• Total OTE (On Target Earnings): $169,000 - $200,000 USD including variable structures + Equity.
• Comprehensive health, dental, and family benefits package.
• 100% Remote flexibility across the United States.