Data Center Infrastructure Technician

Lambda, The Superintelligence Cloud, a leader in AI cloud infrastructure serving tens of thousands of customers, is seeking a Data Center Infrastructure Technician to join their team in Plano, TX. Their mission is to make compute as ubiquitous as electricity and empower everyone with the power of superintelligence.

What You'll Do

• Ensure new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in some of the world’s most advanced GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software.
• Collaborate with supply chain and manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments.
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process across all data centers.
• Partner with HW Support teams to resolve and report on data center hardware incidents with higher-level troubleshooting challenges, ensuring solutions are disseminated.
• Work with the RMA team to ensure faulty parts are returned and replacements are ordered.
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers.

You

• Must have strong past experience with critical infrastructure systems supporting data centers, such as:
• Power distribution,
• Airflow management,
• Environmental monitoring,
• Capacity planning,
• DCIM software,
• Structured cabling, and
• Cable management.
• Should be familiar with carrier DIA circuit test and turn-ups, fiber testing and troubleshooting.
• Basic knowledge of cable optics and their different types of use.
• Solid understanding of single and three-phase power theories.
• Knowledge of PDU balancing and its importance.
• Familiarity with multiple cable media types and their uses.
• Knowledge of cold aisle and hot aisle containment.
• Solid understanding of server hardware and boot processes.
• Ability to structure, collaborate, and iteratively improve on complex maintenance MOPs (Maintenance Operations Procedures).

• Work with product management, support, and other teams to align operational capabilities with company goals.
• Translate business priorities into technical and operational requirements.
• Support cross-functional projects where infrastructure plays a critical role.

• Must be action-oriented and willing to train junior staff on best practices.
• Willingness to travel for the bring-up of new data center locations as needed.

Nice to Have

• 3+ years of experience with critical infrastructure systems supporting data centers.
• Experience with or knowledge of network topology and configurations and 400GB Infiniband architectures.
• Experience with or knowledge of DDP or SCM cluster storage systems.
• 3+ years of experience working with and reporting from ticketing systems like JIRA and Zendesk.
• Advanced experience with Linux administration.
• Experience with High Performance Compute GPU systems (air or water cooled), especially Nvidia NVL72.