Customer Success Manager (Mid-Size Commercial Segment) - Tenable
Job Description
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Your Role:
As a member of the Customer Success team, this role will be responsible for the renewal and expansion for existing Tenable customers in our mid-size Commercial segment.
Your Opportunity:
- Responsible for renewing and expanding revenue within a given client base
- Proactively address any concerns or challenges to secure long-term customer relationships
- Responsible for forecasting and achieving Quarterly & Annual Revenue Targets
- Manage a book of mid-sized clients in our Commercial or Enterprise segmentation
- Responsible for onboarding clients, assisting with client adoption, maintaining client satisfaction through consistent value-added communications and meetings
- Collaborate with internal teams such as Territory Managers and Sales Engineers to maintain client health and drive expansion opportunities
- Advocate for the customer within the organization, ensuring their feedback is heard and acted upon; identify expansion opportunities through in-depth conversations and relationship building
- May perform other duties and responsibilities that management may deem necessary from time to time
What You'll Need:
- A BA/BS degree and 5+ years of sales experience focused on renewal or growing existing business
- Experience selling On-Demand, SaaS (Software as a Service) solution or subscription-based models
- A strong understanding of the products or services offered and the ability to articulate their value to clients
- Ability to adapt, overcome objections, and learn complex solutions
- Strong time management skills
- Consistent and documented track record for achieving monthly/quarterly/annual target metrics
- Strong oral and written communication skills are a must
- Ability to work in a fast-paced, team environment with revenue deadlines
- Working knowledge of Google Suite and Salesforce.com
- Ability to sit and work at a computer for extended periods of time
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Tenable
View Company ProfileTenable (operating under tenable.com) is the premier, enterprise-grade cyber exposure management pioneer, vulnerability risk analytics innovator, and digital infrastructure resilience powerhouse engineered to operate as the definitive, high-velocity threat assessment, attack surface mapping, and proactive risk remediation layer for global corporate enterprises, critical infrastructure providers, and government agencies. The company completely eliminates the severe systemic friction of modern corporate asset defense—where distributed IT environments battle fragmented security logging, unprioritized vulnerability scanning data, blind spots across multi-cloud footprints, and delayed incident reaction pipelines—by deploying an advanced, risk-based operational visibility ecosystem. Moving far beyond traditional, passive signature-based defenses or disjointed network auditing checkers, Tenable natively unifies continuous hybrid cloud configuration auditing, operational technology (OT) structural monitoring, active directory identity path validation, and its legendary core vulnerability scanning infrastructure (anchored by Nessus, the world's most widely deployed vulnerability evaluation standard) into its unified flagship offering, the Tenable One Exposure Management Platform. Supporting more than 44,000 customers globally—including over 65 percent of the Fortune 500 and large-scale public sector networks—the system processes multi-tenant digital telemetry to identify, contextually score, and auto-prioritize exposure risks before exploitations occur with production-hardened engineering precision. Under the hood, its sophisticated technical core—publicly traded on the NASDAQ (TENB)—orchestrates high-concurrency event parsing, risk-based predictive analytics, and secure integration loops across complex cloud pipelines, DevOps architectures, and IT systems of record. What sets Tenable apart is its uncompromising dedication to replacing standard, disjointed point-in-time assessments with absolute asset clarity and preventative threat momentum; by bridging the gap between performance-intensive big data infrastructure profiling and instant, risk-informed remediation workflows, the enterprise remains the definitive cornerstone of modern algorithmic exposure management and corporate asset scaling.
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