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Monzo
Admin & Support 1h ago

Credit Platform Relationship Manager

Monzo
CardiffCardiff
Full-time
£43,300 to £58,500 + Incentive Awards
Mid-Level

Job Description

Key Skills Required

Master these to land this role

Data ReconciliationProcurementFinancial ServicesContract Lifecycle ManagementSupplier/Vendor Management

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šŸš€ We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown significantly in the last 10 years in the UK. We offer personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards in the UK, with more exciting features like savings, investments, and pension integration coming soon. With features like hot coral cards and get-paid-early, combined with financial education on social media and award-winning customer service, we create magical moments for our customers!

We’re not about selling products—we want to solve problems and change lives through Monzo ā¤ļø

šŸ”‘ You’ll play a key role by...

  • Supporting the sourcing, onboarding, and day-to-day management of Credit Reference Agencies (CRAs) and external-data suppliers across consumer and commercial data
  • Maintaining Monzo’s single source of truth on bureau (borrowing) data, products, contracts, and usage
  • Tracking and reconciling spend against supplier volumes and budgets, identifying cost-optimization opportunities
  • Coordinating supplier onboarding with Legal, Data Protection, Security, and Procurement
  • Helping test and evaluate new CRA and alternative-data products, writing up findings for evaluation
  • Owning end-to-end supplier relationships or EU workstreams (e.g., Open Banking scoring, market bureau stacks) and deputizing for the Credit Bureau Relationship Manager
  • Leading procurement/contract-lifecycle activities and shaping supplier strategy in your area

🤩 We’d love to hear from you if...

  • You’re highly organized and thrive on managing multiple moving parts (tracking actions, deadlines, and follow-ups)
  • You’re a clear, confident communicator, comfortable coordinating with suppliers and internal teams
  • You have a sharp eye for detail across invoices, contracts, trackers, and records
  • You’re proactive and self-starting, chasing things down and keeping work moving without being asked
  • You’re genuinely curious about credit-bureau data, suppliers, and lending, eager to build domain knowledge
  • Nice to have: exposure to procurement, supplier/vendor management, or financial services

šŸ™Œ What’s in it for you

šŸ’° Ā£43,300 to Ā£58,500 + Incentive Awards tied to performance.

āœ… Visa sponsorship available.

šŸ“ Role can be based in London or fully remote (UK-based) with ad hoc meetings in London.

ā° Flexible working hours with a focus on productivity and team alignment.

šŸ“š Ā£1,000 annual learning budget for books, training, and conferences.

šŸ” MacBooks provided for all employees; additional setup support for fully remote workers.

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Monzo is a fully licensed digital bank that operates entirely through a smartphone app, with no physical branches. It was one of the first 'challenger banks' in the UK designed to replace traditional high street banks. Monzo became famous for its transparency and ease of use—giving users instant notifications the second they buy a coffee, categorizing spending automatically, and offering fee-free spending abroad. It started as a prepaid card (originally called 'Mondo') but is now a full-fledged bank with over 9 million customers, known for its friendly tone and community-driven approach.

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Credit Platform Relationship Manager at Monzo | HireSkys