Consumer Communications & New Media Manager

As a Consumer Communications & New Media Manager at OnePay, you will own how the internet talks about us — building relationships with traditional consumer media, podcasters, Substackers, live show hosts, and new media creators who shape consumer opinion today.

You'll act as the connective tissue between OnePay and the voices shaping how people discover and trust us, ensuring placements on the right pages, shows, channels, and newsletters, shaping the story, and making sure those conversations resonate with consumers. This is a hands-on, individual-contributor role for someone who wants to own a program end-to-end, not just execute a calendar.

• Build and maintain relationships with reporters, producers, podcasters, Substackers, live show hosts, and new media creators across finance, tech, culture, and lifestyle.
• Pitch OnePay stories and secure placements — including reviews, guest appearances, interviews, newsletter features, and live show segments.
• Manage inbound requests from media outlets and prioritize the right opportunities.
• Develop and manage ongoing new media partnerships to extend OnePay's reach with consumers.
• Write and edit pitches, briefing docs, talking points, and Q&A prep tailored to new media formats.
• Monitor media coverage and sentiment, flagging risks and opportunities to leadership.
• Partner with legal and compliance on messaging in a regulated, fintech-sensitive environment.
• Represent OnePay directly in interviews and appearances as needed.