Commercial Account Executive (Full-Cycle IC)

We’re hiring a Commercial Account Executive (full-cycle IC) to help drive revenue growth through a high-velocity SMB selling motion with a strong focus on outbound. This role is for someone who can consistently self-generate pipeline and close deals with discipline and repeatable process, while helping establish strong sales culture and habits as the team scales.

In the next 12–24 months, success will be defined by:

• Closing revenue
• Generating pipeline
• Helping establish culture
• Building repeatable sales habits and disciplined CRM process

You’ll sell into hospitality buyers (e.g., owners, GMs, revenue managers, commercial directors) and should bring commercial curiosity about the industry, even if you haven’t sold hospitality before.

Requirements

Must-have experience & profile

• 2–5 years overall experience with a sweet spot around 2–4 years in SaaS sales
• Full-cycle AE experience with strong SMB closing ability (1–3 years closing experience preferred)
• Experience in one of the following (ranked):
  1) Hospitality SaaS (PMS/RMS/channel mgmt/guest experience/booking engine)
  2) SMB SaaS (marketing tech/HR tech/ops software)
  3) Agency or hospitality-adjacent sales
• Proven ability to self-source 50%+ of pipeline (must be able to quantify clearly)
• Track record of consistently performing at a high level (e.g., 100–130%+ quota attainment)
• Comfortable in high-activity, high-volume environments and running a disciplined process
• Strong coachability, curiosity, and continuous learning habits
• Solid CRM hygiene / process discipline

Ideal background signals (nice to have)

Growth path of SDR/BDR → promoted to AE (preferred pattern)

Activity / performance expectations (what “good” looks like)

• Comfortable with 30–60 calls/day
• Driving 30–40 meetings/month
• Ability to manage 50+ active opportunities simultaneously
• Able to explain key metrics without checking notes (calls/emails/meetings booked, self-sourced opps, win rate, quota attainment)
• Closing benchmarks: demo → closed won typically 20–35% (good), 35%+ (great)

Traits we actively look for

• High drive (discipline/competitiveness demonstrated outside work)
• Learning orientation (books, trainings, curiosity about hospitality & market trends)
• Team player mindset (examples of helping other reps win)

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Performance Bonus