Clinical Success Director
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Job Description
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As a Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. Your work will directly contribute to improving the cognitive burden associated with clinical documentation. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.
What You’ll Do
Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.
Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.
Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.
Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value.
Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.
What You’ll Bring
5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch.
Ability to build relationships with different layers of an organization, from front-line staff to executives.
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross-functional teams in a fast-paced, startup environment
***This role requires up to 20% travel***
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View Company ProfileAbridge is a cutting-edge technology company that specializes in harnessing the power of artificial intelligence to revolutionize the way people interact with and understand complex information. By leveraging advanced natural language processing capabilities, Abridge enables users to effortlessly grasp and retain key insights from vast amounts of data, thereby streamlining decision-making processes and fostering a culture of informed discussion. With its innovative approach to information distillation, Abridge is poised to transform the way individuals and organizations consume and act upon complex data, ultimately driving meaningful impact across various sectors. The company's commitment to excellence is reflected in its user-centric design philosophy, which prioritizes clarity, simplicity, and intuitive usability. By making complex information more accessible and actionable, Abridge is empowering users to bridge the gap between data and insight, and to make more informed decisions that drive success.
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