Client Partner

We are a fast-growing software consultancy of 55+ specialists, delivering digital products and data platforms for global (re)insurance clients. Our current client base includes two leading life reinsurance companies, with further growth opportunities in the pipeline. Having scaled beyond direct client oversight by the founding directors, we are now seeking an experienced Client Partner to drive account growth and strengthen our most important client relationships.

The Role

We are looking for a senior client executive who combines high-level strategic relationship management with a relentless focus on commercial growth.

In this role, you won't just manage accounts – you will drive new business, originate high-value opportunities, and expand revenue footprints within key client portfolios. You will engage regularly with C-suite and senior stakeholders to shape strategic conversations, map out unmet technology needs, and translate those into concrete, revenue-generating engagements for Toucanberry.

While your core mandate is revenue growth and business development, you will remain connected to delivery. Partnering closely with our Delivery Leads, you will ensure alignment with client roadmaps, spot early account expansion opportunities, and protect active revenue streams. Working alongside our Directors, you will shape account growth strategies, convert project wins into client success stories, and actively strengthen Toucanberry’s sales pipeline.

Key Responsibilities

Commercial Growth & Opportunity Origination

• Drive Account Revenue: Take direct ownership of target account growth, identifying, qualifying, and closing new revenue opportunities within existing and target client organisations.
• Proactive Opportunity Mapping: Continuously assess client technology landscapes to uncover hidden pain points, shape strategic pitches, and build actionable sales pipelines.
• Executive Engagement & Deal Structuring: Lead senior C-suite discussions, pitch tailored consultancy solutions, and structure commercial proposals that secure long-term investment.
• Sales & Marketing Alignment: Collaborate with Directors and marketing to convert successful delivery outcomes into compelling case studies, client success stories, and pitch material that fuels further growth.

Account Strategy & Stakeholder Management

• Strategic Advisory: Act as a trusted executive advisor, building long-term relationships that position Toucanberry as a core strategic technology partner.
• Account Planning: Partner with a Director to establish clear account strategy roadmaps and achieve targeted revenue benchmarks.
• Brand Ambassadorship: Act as a brand ambassador for Toucanberry, bringing energy, domain expertise, and executive credibility to all client touch points.

Delivery Alignment & Account Health

• Delivery Partnership: Collaborate with Delivery Leads to stay aligned on project milestones, ensuring client satisfaction and surfacing new expansion opportunities from active engagements.
• Stakeholder Ecosystems: Navigate complex client stakeholder landscapes to mitigate risks, resolve friction points, and identify new budget streams.
• Client Travel: Travel to client sites in the UK and travel quarterly to Bermuda to maintain high-touch executive presence.

About You

• Proven Revenue Producer: 10+ years in technology consultancy, enterprise account management, or client partner roles with a strong, demonstrable track record of account expansion and revenue growth.
• Industry Insight: Deep experience within financial services, insurance, or reinsurance sectors, with an understanding of digital transformation and data platforms.
• Commercial Acumen: Outstanding ability to spot opportunities, structure commercial proposals, negotiate contracts, and close new engagements.
• Executive Presence: Natural authority and credibility to navigate C-suite relationships and influence complex buying decisions.
• Entrepreneurial Mindset: Comfortable operating with autonomy in a fast-scaling consultancy environment, bringing energy and drive to push opportunities over the finish line.
• Collaborative Partner: Ability to work smoothly across delivery teams, sales, and executive leadership to align operational success with strategic expansion.

Benefits

• UK-based fully remote role, with occasional travel (UK clients + Bermuda quarterly).
• Outside IR35
• 6-month initial contract, with potential extension.
• Competitive day rate