Claims Adjuster

Responsibilities:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability, and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability, and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Select, direct, and manage vendor relationships including towing companies, body shops, garage, and parking/storage yards to get accurate costs as needed in settlement of claims.
• Update and post payments for repairs.
• Order police reports, set-up new claim files, confirmation of loss to insurer & broker.
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items.

Requirements

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims, or safety and compliance is preferred.
• Experience with commercial lines and transportation liability.
• Advanced knowledge of Microsoft Outlook and Excel.
• Strong multi-tasking, time-management, customer service, and organizational skills.
• Ability to maintain a high level of confidentiality.
• Ability to stay calm in crisis situations.

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth