Campaign Director

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Their platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

The role of Campaign Director is EST hours based and reports to the Chief Strategy Officer.

The Role

You will own a portfolio of client accounts and the team that delivers them. On the client side, you will be the senior point of contact, accountable for net revenue retention, including renewals, expansion, and revenue at risk. On the delivery side, you will lead a team of Campaign Managers and own what they produce: quality, timelines, margin, and standards.

What You Own

• Net revenue retention across your portfolio: renewals, expansion, and revenue at risk.
• The senior client relationship, from day-to-day marketing contacts up to budget holders.
• Campaign delivery across the portfolio: on time, in scope, against KPIs.
• The performance, standards, and development of your Campaign Manager team.
• Gross profit margin and cost management on your accounts.

Owning the Client

• Map stakeholders across functions and regions.
• Own all communications.
• Set account strategy: the roadmap, the expansion case, and the renewal plan.
• Own commercial terms, scope, and budget.
• Own executive reporting, QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews).
• Manage account risk.

Leading the Team

• Set the production standard: casting, negotiation, brief workflow, escalation.
• Track Campaign Manager performance against clear, measurable expectations. Coach, give regular feedback, and own progression.
• Plan resourcing and workload.
• Own the numbers behind delivery: budgeting, forecasting, reconciliation, GPM (Gross Profit Margin), throughput per head.
• Set influencer strategy: casting direction, negotiation and rates, re-engagement of high performers.
• Act as senior escalation on complex campaign and influencer issues.

Reporting and Working Across Kyra

• Lead post-campaign analysis, internal post-mortems, and PCA (Post-Campaign Analysis) decks.
• Work with Sales, Legal, Product, and Strategy to keep priorities aligned and represent campaign delivery at a senior level internally.
• Feed client needs, pain points, and feature requests back to Product.

What Success Looks Like

• Your accounts renew, several grow, and NRR (Net Revenue Retention) trends upward.
• Delivery holds without constant escalation.
• Margin holds as volume rises.
• Your Campaign Managers get faster and more independent.
• Recurring problems get fixed at the cause, not re-managed every quarter.

What We Are Looking For

Senior ownership of $500,000+ accounts, with multiple stakeholders and workstreams. You have held the number on those relationships and can name accounts you grew, explaining how.

Hands-on influencer campaign experience required. At least 7 years in influencer marketing, covering casting and production. Strong platform fluency.

A track record leading teams. You have managed and developed a team, and can show what happened to their performance and retention under your leadership.

We also want:

• Commercial sharpness (agency economics, margin, resourcing).
• Operational strength to build systems, not workarounds.
• Real use of AI in your own work.
• Clear communication at every level.
• High standards with low ego.

The role is EST-based and works with a team spread across three continents.