Business Systems Analyst (BSA) - Business Technology - Procure-to-Pay (P2P) Team

About the Role

As a Business Systems Analyst (BSA) on the Business Technology - Procure-to-Pay (P2P) team, you will play a key role in building, maintaining, and improving the systems that power our Procure-to-Pay processes. You will build and maintain the back-end configuration and automations for systems such as Coupa, Zip, IntelAgree, and support them on a daily basis.

You will own the day-to-day health of your systems. This includes working with Finance partners to understand their workflows, translating needs into clear requirements and designs, configuring and testing solutions, and supporting the teams who use them. You will address root causes of issues, implement targeted improvements, and maintain clear documentation to ensure system reliability as the company grows.

Additionally, you will help streamline operations by identifying opportunities for automation, system integrations, and leveraging emerging AI tools. You will collaborate with Finance leaders, IT teams, and Internal Audit to ensure solutions are reliable, secure, and compliant with Sarbanes-Oxley (SOX) audits.

In your first 30 to 90 days, you will learn our systems and business processes, handle support requests, and deliver initial improvements. Within 6 months to a year, you will take ownership of systems or processes end-to-end while becoming a trusted partner to Finance teams.

This role is ideal for an analyst who enjoys understanding business processes and working hands-on with technology.

Key Responsibilities

• Build: Configure and maintain Procure-to-Pay systems, including workflows, approvals, integrations, and reports, ensuring Finance teams can rely on them daily.
• Support: Resolve system requests and incidents, find root causes, and implement durable improvements to boost customer satisfaction.
• Partner: Collaborate with Procurement, Accounts Payable, Accounting, Sourcing, IT, and other teams to translate goals into clear requirements, designs, and well-tested solutions.
• Automate: Streamline manual work by building automations and system integrations to improve efficiency, speed, and data accuracy for Finance teams.
• Innovate: Explore ways to apply AI and automation to relevant workflows and bring the best ideas to life.
• Deliver: Plan, manage, and execute projects while keeping partners informed with clear plans, timelines, and updates.
• Protect: Work closely with Internal Audit, Accounts Payable, and Procurement to support periodic SOX audits and ensure compliance through sound design and change management.
• Grow: Learn how Finance systems fit together, contribute to the technology roadmap, and continuously improve processes for partners.