Business Development Representative

About OuterSignal: OuterSignal is building the customer intelligence and personalization layer for commerce. They focus on uncovering the 95% of customer insights that businesses miss, enriching every order in real time with professional and personal signals. Their platform builds personas and powers outreach, analytics, and business development leads.

The company is a small, high-performing team backed by world-class investors, defining the category for e-commerce customer intelligence.

What You’ll Do:

• Build your own target lists by researching and identifying high-fit brands, mapping decision-makers (heads of growth, retention, eCommerce, and founders), and understanding why OuterSignal matters to each brand.
• Run multi-channel outbound campaigns, including cold calls, email, LinkedIn, and other outreach methods. Execute sequences and focus on personalized outreach for maximum impact.
• Use OuterSignal’s product as a door-opener by providing sample enrichment reports, persona snapshots, and insights into their customers.
• Book qualified meetings with decision-makers, ensuring the right size accounts and actual meetings happen. Hand over research to Account Executives.
• Work the entire account lifecycle, including follow-ups, tracking engagement, and knowing when to revisit accounts.
• Maintain an honest CRM with every account, contact, and touch logged, including clean source attribution.
• Help build and refine the sales motion by identifying effective messages, segments, and plays to scale.

How We'll Measure You:

• Qualified meetings held with right-fit accounts, against a monthly target.
• Pipeline sourced from your meetings.

Who You Are:

• You have 0–2 years of sales or business development experience, ideally with outbound experience. Experience in SaaS or eCommerce is a plus, but hunger and coachability are more important.
• You are energized by cold outreach and not intimidated by rejection. You can handle 20+ cold calls in a day with sustained energy.
• You do thorough research and prefer sending 10 highly personalized messages over 100 generic ones.
• You are a strong writer, capable of crafting short, specific, and persuasive messages.
• You are curious about modern eCommerce growth strategies, including Shopify, Klaviyo, Meta ads, and creators.
• You are AI-native, leveraging tools like Claude or ChatGPT for research and automation.
• You manage your own pipeline and activity, taking initiative without waiting for instructions.
• You aspire to become an Account Executive and are eager to earn that role.

What We Offer:

• Impact: Join at the ground floor and directly influence company trajectory.
• Growth: Clear path from BDR to AE with rapid company growth and learning opportunities.
• Flexibility: Remote-first culture with autonomy over your work.
• Team: Work alongside the founding team and learn from experienced sales operators.
• Mission: Revolutionize how brands understand and market to their customers.