Business Automation & Systems Specialist (Zoho, PHP, AI)

The ideal candidate is a MacGyver-type problem solver who combines technical capability with curiosity, initiative, and a strong ‘figure it out’ mindset. This isn’t your typical developer role. In this position, you’ll build and manage the company website using PHP, automate financial and marketing workflows through Zoho and automated invoicing, configure AI prompts, and develop smart chatbots to improve business productivity and operational efficiency.

Key Responsibilities

PHP & Website Development

• Build, maintain, and edit custom company website code using PHP, HTML, CSS, and JavaScript.
• Develop custom PHP scripts, template files, and backend functionalities or plugin/CMS extensions.
• Troubleshoot, debug, and optimize server-side PHP performance, database queries, and web forms.

Zoho & Automated Invoicing

• Configure, customize, and maintain Zoho (Zoho Books, CRM, Flow, Deluge, or Creator) to automate billing and invoicing workflows.
• Streamline recurring invoicing, payment gateways, automated payment reminders, and data sync between sales and finance systems.

AI Prompts & Chatbot Integration

• Build, train, and deploy AI chatbots for client engagement, customer support, or internal queries.
• Engineer, optimize, and automate AI prompts (e.g., OpenAI/LLMs) to enhance operational efficiency, email drafting, and content processing.

Business Process & Marketing Automation

• Map, redesign, and automate routine business tasks, email marketing sequences, and cross-platform workflows using tools like Zapier, Zoho Flow, or custom PHP/API webhooks.
• Integrate marketing, web, and operational platforms to maintain high data integrity across all systems.

Documentation & Maintenance

• Produce clear, structured technical documentation for custom PHP code, AI prompts, integrations, and automated workflows.
• Proactively monitor, test, and debug existing automations and web infrastructure for speed, security, and reliability.

Requirements

• Strong proficiency in PHP backend web development alongside core frontend technologies (HTML5, CSS3, JavaScript).
• Hands-on experience with the Zoho Ecosystem (Zoho CRM, Zoho Books, Zoho Flow, Deluge scripting).
• Solid understanding of automated invoicing systems, billing logic, and payment gateway integrations.
• Direct experience building AI chatbots and optimizing AI/LLM prompt automation.
• Experience with APIs, webhooks, and custom integration development, as well as no-code/low-code tools (e.g., Zapier, Make).
• Strong understanding of business process mapping, conditional logic, and database management (MySQL or similar).

Professional & Personal Attributes

• Problem Solver: A proactive ‘MacGyver’ mindset—you take ownership from idea to deployment and enjoy figuring things out.
• Business Acumen: Ability to translate non-technical business requirements into reliable technical solutions.
• Attention to Detail: Excellent debugging skills and a high standard for data accuracy, web security, and workflow reliability.
• Autonomy & Collaboration: Comfortable working independently while collaborating effectively with internal teams.

Why Join our client?

• Real Impact: Work in a nimble team where your PHP code and automated solutions directly save time, increase efficiency, and drive growth.
• Autonomy & Flexibility: Enjoy freedom in how you solve technical problems and build systems from the ground up.
• Diverse Tech Stack: A dynamic role blending PHP development, business logic, AI tools, and system integration.