Business Analyst

About Us

Integrity Management Services, Inc. (IntegrityM) is an award-winning, women-owned small business specializing in assisting government and commercial clients in compliance and program integrity efforts, including the prevention and detection of fraud, waste and abuse in government programs. Results are achieved through data analytics, technology solutions, audit, investigation, and medical review.

At IntegrityM, we offer a culture of opportunity, recognition, collaboration, and supporting our community. We thrive off of these fundamental elements that make IntegrityM a great place to work. Our small, flexible workplace offers an exceptional quality of life and promotes corporate-driven sustainability. We deliver creative solutions that exceed goals and foster a dynamic, idea-driven environment that nurtures our employees’ professional development. Large company perks…Small company feel!

The Role

We are seeking an experienced and motivated Business Analyst to join our team, focusing on the Centers for Medicare & Medicaid Services (CMS) and specifically the Centers for Program Integrity (CPI). The ideal candidate will act as a liaison between business users, stakeholders, and technologists, ensuring the successful gathering, tracking, and analysis of requirements. This role requires the ability to effectively communicate technical and non-technical information and create comprehensive process models and related documentation.

Key Responsibilities:

• Serve as the primary liaison between business users, stakeholders, and the technical team, ensuring clear communication and understanding of project requirements and objectives.
• Conduct requirements gathering sessions, track requirements throughout the project lifecycle, and perform thorough analysis to ensure alignment with business needs.
• Create detailed process models, diagrams, and related documents to support project development and implementation.
• Utilize digital platform tools such as Camunda, Appian, Bizagi, ServiceNOW, Workday, Salesforce, AWS, and Azure to support business processes and project requirements.
• Communicate complex information clearly and effectively to both technical and non-technical professionals.
• Ensure that all projects comply with CMS policies, procedures, and regulatory requirements, particularly those related to program integrity.
• Stay current with industry trends, regulations, and best practices related to CMS and healthcare program integrity.

Requirements

Qualifications:

• Bachelor’s degree in information technology, Business Administration, Healthcare Administration, or a related field.
• Minimum of 5 years of experience as a Business Analyst, Product Owner, or similar role, preferably within a healthcare or government setting.
• Proven ability in requirements gathering, tracking, and analysis.
• Experience in creating process models, diagrams, and related documentation.
• Strong communication skills, with the ability to convey complex information to diverse audiences.
• Familiarity with digital platform tools such as Camunda, Appian, Bizagi, ServiceNOW, Workday, Salesforce, AWS, and Azure.
• Ability to work collaboratively with cross-functional teams and stakeholders.

Desired Skills:

• Deep understanding of CMS policies, procedures, and regulatory requirements, particularly those related to program integrity and fraud, waste and abuse.
• Certification in Business Analysis or Product Management (e.g., CBAP, PMI-PBA).
• Strong analytical and problem-solving skills, with a demonstrated ability to independently develop innovative solutions.

Benefits

This position is eligible for the benefits applicable to full-time regular employees, such as: vacation, sick leave, paid holidays, health insurance, dental insurance, vision insurance, short- and long-term disability, life insurance, employee assistance plan, 401(K) retirement plan, and educational benefits.