Billing and Operations Specialist

About Panoptyc: At Panoptyc, we are on an aggressive tech-first mission to completely revolutionize loss prevention across the retail sector. Leveraging our advanced proprietary visual AI software combined with a dedicated multi-layered reviewer network, we help retailers actively detect and mitigate theft in over 15,000 markets across the United States. Our real-world operational footprint stretches cleanly from Fortune 500 enterprise giants down to scaling local businesses. Operating a fully remote, globally distributed team of innovators, we build advanced monitoring and analytics infrastructure to redefine the future of physical retail security layers.

Position Overview

We are seeking a highly detail-oriented, systematic, and process-driven Billing and Operations Specialist to join our global finance division under a permanent, full-time remote arrangement open exclusively to candidates based in the Philippines. In this crucial operational seat, you will take daily transactional ownership of our high-volume invoicing pipelines, purchase order management, and subscription tracking workflows. Shifting completely away from routine social media text writing, client-facing visual graphic design, or basic call center helpdesk ticketing, you will run an active accounts receivable, reconciliation, and ledger compliance laboratory—partnering cross-functionally with our distributed invoicing and logistics fulfillment teams. This position requires an operational professional who balances corporate financial books fluidly natively using Bookkeeping practices, evaluates the validity of billing details cleanly, monitors performance tracking matrices systematically, and organizes week-end or month-end closing data confidently under tight US Eastern Time Zone operating windows.

Key Responsibilities

• Core Invoicing & Transaction Governance: Oversee, generate, and track recurring and ad hoc client invoices, processing complex subscription billing variables accurately natively utilizing Bookkeeping standards.
• Verification & Reconciliation Auditing: Verify multi-tiered billing parameters—confirming the absolute accuracy, data completeness, and validity of downstream client billing records to eliminate financial discrepancies.
• Purchase Order Lifecycle Management: Formulate, authorize, log, and track enterprise purchase orders across multiple business branches, documenting data details cleanly.
• Subscription Account Transfers: Support account acquisition pipelines and contract renewal management, orchestrating billing transfers fluidly across customer profiles during business modernizations.
• Financial Reporting & Telemetry Tracking: Compile and publish weekly performance metrics and daily financial tracking records to grant real-time cash flow visibility to internal managers.
• Month-End Closure Support: Support comprehensive month-end closing activities, driving system reconciliation updates across physical store locations to maintain a strict source of financial truth.
• Cross-Functional Logistics Collaboration: Partner closely with internal Invoicing, Account Management, and Fulfillment operations cells to identify and eliminate manual billing bottlenecks.

Required Skills & Qualifications

• Proven professional history operating within a billing coordination, finance operations, corporate accounting support, or related financial administrative role.
• Mandatory Operational Coverage: Absolute availability and dedicated workspace readiness to work full-time (40 hours per week) aligned synchronously with US Business Hours (US Eastern Time Zone).
• Hands-on familiarity with digital invoicing software, purchase order documentation, and multi-system financial data reconciliation.
• Highly detail-oriented structural mindset with exceptional organizational, time management, and remote-first self-governance traits.
• Excellent written and verbal communication strengths in English, with a strong problem-solving mindset to tackle complex ledger discrepancies independently.
• Location Context: Position operates under remote geographic guidelines open exclusively to qualified financial professionals residing permanently inside the Philippines.

Preferred Strategic Indicators (Nice to Have)

• Direct, hands-on administrative experience leveraging QuickBooks Online (QBO) or equivalent cloud-native accounting platforms.
• Prior background navigating inventory management systems, multi-warehouse logistics trackers, or automated e-commerce operational tools.
• Experience operating within a fast-paced, high-growth tech startup environment or multi-tenant retail operations setting.

What We Offer

• Stable Hourly Tech Compensation Model: A competitive regional contract rate of $6 USD/hr, representing stable full-time hours (40 hours/week) with regular compensation evaluations.
• 100% remote workspace lifestyle flexibility from anywhere within the Philippines, giving you total command over your work environment.
• Direct operational alignment alongside a dynamic, high-performing global team reshaping the landscape of AI-enabled physical retail security.
• Immense potential for long-term career growth, exposure to automated financial tracking pipelines, and highly collaborative process-driven operations.