Job Description
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DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers.
- Determining the language needs of the caller
- Entering appropriate customer information as needed
- Accessing appropriate databases
- Quickly transferring calls to the appropriate staff member
- Providing additional assistance when needed
Requirements
- Excellent customer service, communication and interpersonal skills
- Ability to enter and access information using a computer terminal while responding to customer needs
- Excellent keyboarding skills
- Professionalism, accuracy and speed are essential
- Excellent command of the English Language – no other language skills are required
Benefits
- Private Health Insurance
- Paid Time Off
- Work From Home
- Performance Bonus
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DATAMARK
View Company ProfileDATAMARK, Inc. (operating via datamark.net) is a leading global Contact Center and Business Process Outsourcing (BPO) enterprise engineered to simplify complex operational challenges for Fortune 500 companies and government agencies. Founded in 1989 and headquartered in El Paso, Texas, the company fundamentally optimizes customer experience and back-office workflows across a massive, highly secure international footprint. Moving far beyond traditional, siloed call centers, DATAMARK natively unifies omnichannel, multilingual customer care, high-volume digital document processing, and advanced business process reengineering (BPR) guided by Lean Six Sigma methodologies. The enterprise operates a highly resilient delivery network with state-of-the-art facilities across the United States, Mexico, and India, supporting over 4,600 trained professionals. Under the hood, their technology core leverages AI-first infrastructures, intelligent automation, and advanced Optical Character Recognition (OCR) to seamlessly process over 289 million managed activities annually. Trusted by industry leaders in healthcare, transportation, banking, and retail, DATAMARK remains a definitive cornerstone of the modern BPO landscape, turning complex administrative bottlenecks into scalable, cost-effective efficiency.
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