Australian Mortgage Loan Processor and Broker Support

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, allowing you to work from home.

Who The Client Is: A financial services firm providing investment advice, equities trading, and research for retail and wholesale clients. Offers access to domestic and international markets, including IPOs and listed securities, through a partner securities company.

Role Overview: This role supports an Australian mortgage broking team by managing loan applications from initial assessment through approval and settlement. The successful candidate will review client information, complete credit and compliance checks, prepare and submit loan applications, manage lender requirements, and keep clients and key stakeholders updated throughout the process.

Key Responsibilities:

• Reviewing client profiles and supporting information to complete preliminary assessments
• Assisting the Finance Broker to ensure that all compliance requirements are met
• Completing lender pricing approvals, client credit checks, and ordering valuations
• Loan processing, including data input into Aggregator CRM and ApplyOnline
• Lender document collection and packaging for submission
• Actively managing client relationships, collecting additional supporting documentation, and providing loan status updates
• Managing conditionally approved applications and addressing lender information requests
• Communicating with key stakeholders including lenders, real estate agents, solicitors, and accountants
• Actively following up pre-approved home loans to full approval and settlement
• Using knowledge and judgment to encourage third-party groups to meet approval conditions to ensure loan applications follow through to settlement
• Reporting any loans that may be considered fraudulent
• Providing effective communication to Business Partners, Lending Team, and other key stakeholders
• Requesting, validating, and mitigating risks on valuation reports

Requirements:

• Minimum of 2-year Australian Mortgage Loan Processing experience is required
• Previous experience working on any of the following tools is an advantage:
1. Apply Online
2. Podium
3. Mercury
4. Symmetry
5. Flex
• Sales Trekker experience is a plus
• High attention to detail and extremely organized
• Great at managing workload and prioritizing tasks to meet deadlines
• Excellent English comprehension and fluency with good attention to grammar and spelling
• Can-do attitude with the ability to work autonomously in a fast-paced environment
• Willingness to work collaboratively and be driven as a team player