Associate Security Analyst

Core Responsibilities:

Monitor and analyze log data, network traffic, and alerts from security technologies in real-time.

Respond, triage, and escalate security incidents using a SIEM platform following documented procedures.

Support vulnerability scans and analyze results for remediation recommendations.

Draft security incident reports detailing threats, characteristics, and required remediation activities.

Research new threats and ensure appropriate detection capabilities are in place.

Review security incidents and deliverables for adherence to established procedures and update documentation.

Contribute to the quality and timeliness of security incident detection and classification.

Ensure adherence to standards and procedures within defined SLAs.

Articulate security issues to customers, both verbally and in writing.

Refer complex issues to more experienced staff.

Develop an understanding of current vulnerabilities, attacks, and countermeasures.

Identify opportunities for process improvement and suggest them to stakeholders.

Manage and track customer issues and requests within a ticketing system.

Work within a 24x7x365 team to support timely delivery of monitoring services.

May be assigned to a rotating shift schedule.

Support other teams as needed.

Qualifications:

• US Citizenship is required.
• 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities.
• Foundational understanding of core networking concepts, including TCP/IP and common Internet protocols.
• Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis.
• Familiarity with the cybersecurity threat landscape, including prevalent vulnerabilities and attack methods.
• Familiarity with security tools, such as SIEM platforms.
• Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues.
• General systems infrastructure knowledge (Windows/Linux OS).
• Strong verbal and written communication skills with a focus on clear and concise reporting.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant entry-level certifications such as CompTIA Security+, CompTIA CySA+, or GIAC GSEC.
• Basic experience with scripting languages (e.g., Python, PowerShell) for task automation.
• Experience with ticketing/case management systems.
• A strong passion for cybersecurity, continuous learning, and knowledge sharing.