Associate, Project Manager

What You Will Do

The Associate, Project Manager will support the planning, execution, and adoption of strategic digital transformation initiatives, including AI-driven capabilities, new software platforms, and process automation tools. Working under the direction of the Program Manager, this role assists across project coordination, change management, and training to help ensure seamless integration and lasting adoption across the organization.

You will help intake and organize digital transformation requests from functions across the organization and support the coordination of initiatives from concept through delivery. As a member of the Digital Transformation team, you will collaborate closely with these partners to help scope, prioritize, and execute initiatives that drive efficiency, enable data-driven decision-making, and support long-term innovation. This role offers a strong foundation for growing into broader program leadership, with increasing responsibility over time.

Responsibilities

• Program & Project Management
  • Assist in tracking timelines, resources, budgets, and deliverables across multiple concurrent transformation projects.
  • Coordinate meetings, action items, and follow-ups to keep cross-functional teams aligned with business goals and strategic priorities.
  • Maintain detailed project documentation, task lists, risk logs, and status reports to support leadership visibility.
• Change Management
  • Support the development and execution of change strategies, communication plans, and stakeholder engagement activities.
  • Help gather user feedback to identify adoption risks and resistance points, and assist in carrying out mitigation actions.
  • Serve as a day-to-day point of contact for end users, promoting a culture of innovation and continuous improvement.
• Training & Enablement
  • Assist in designing and delivering training for AI tools, new systems, and digital workflows tailored to user roles and needs.
  • Create and maintain self-service resources, job aids, and interactive learning modules.
  • Support People Ops in embedding digital capabilities into onboarding and development programs.
• Technology Integration
  • Coordinate with IT, Systems, BI, AI & Automation, and external vendors to support system integrations, tool deployments, and platform upgrades.
  • Help ensure smooth handover from project teams to operational owners, including documentation and support materials.
  • Track post-launch performance and user feedback to support continuous improvement.
• Performance Tracking & Reporting
  • Help track KPIs and success metrics that measure adoption, efficiency gains, and business impact.
  • Prepare regular reports and dashboards for leadership and stakeholders.
  • Compile and organize data to support prioritization and future roadmap planning.
• Governance & Standards
  • Support program governance processes, including intake, prioritization, and decision tracking.
  • Help ensure compliance with data privacy, security, and enterprise architecture standards.
  • Maintain alignment with the broader digital transformation strategy and enterprise goals.

Who You Are

• Bachelor’s degree in Business, Technology, or related field; CAPM, Agile, or Prosci certification is a plus.
• 3 – 5 years of experience in project coordination, project management, or a related role; internship or rotational experience considered.
• Familiarity with change management principles and training concepts.
• Exposure to AI tools, SaaS platforms, and process automation technologies.
• Experience using project management software to organize work, track progress, and manage cross-functional tasks; Monday.com experience is a plus.
• Strong communication, organizational, and time-management skills, with strong attention to detail.
• Ability to work both independently and collaboratively in a fast-paced, evolving environment, with a proactive eagerness to learn and grow.