Associate Chief Nursing Officer

As Associate Chief Nursing Officer, you will collaborate directly with the Chief Nursing Officer to lead nursing operations, client partnerships, and assist with our AI product development. Our nursing team plays a critical role in setting clinical standards for Voice AI Agents, ensuring patient interactions operate at the highest quality of care, and supports AI product development for the nursing profession. This role will own day-to-day nursing operations across both production and evaluation environments, including managing a team of nurses. In addition to overseeing operations, the successful candidate will represent nursing expertise directly with clients, translate clinical realities into product requirements, and help shape the future of our AI-powered nurse co-pilot and other AI tools.

This is an opportunity for an experienced nursing leader who is excited about the potential of AI to extend the reach of great nursing care—and who wants to help build the infrastructure that makes it possible.

What You'll Do

Nursing Operations Leadership

• Own and oversee all nursing operations across both production and evaluation environments, ensuring consistent quality, safety, and efficiency.
• Establish and maintain agentic clinical protocols, workflows, and quality standards that align with regulatory requirements and Hippocratic AI's patient safety commitments.
• Monitor team performance, drive continuous improvement, and create a culture of clinical excellence and accountability.
• Serve as a clinical counterpart to engineering, data science, and go-to-market. Translate nursing domain expertise into technical requirements, shape the AI training data strategy, and support enterprise sales cycles with clinical credibility.
• Be a public face for the company, including representing the company at national nursing conferences, taking on media and public speaking opportunities, and publishing on the future of AI and nursing operations, growing the company's reputation as the most trusted clinical partner in AI-enabled nursing.

Client Partnership & Subject Matter Expertise

• In collaboration with the Chief Nursing Officer, serve as the nursing voice in customer meetings and executive engagements, representing clinical expertise with confidence and authority.
• Partner with the sales, customer success, and clinical teams to understand client needs, address nursing-related questions, and build trust with health system partners.
• Act as a subject matter expert on nursing practice, workflows, and scope of care across diverse clinical settings.
• Help prospective and current clients understand how Hippocratic AI's technology integrates with existing nursing and clinical workflows.

Product Development & Nurse Co-Pilot Mapping

• Collaborate with product and engineering teams to translate nursing knowledge and operational insights into product requirements and feature priorities.
• Contribute to the development and refinement of nursing-specific AI capabilities, ensuring clinical accuracy, appropriate scope, and real-world usability.
• Collaborate with the Chief Nursing Officer on the mapping and design of the nurse co-pilot product, defining use cases, interaction patterns, and clinical guardrails in partnership with the product team.
• Lead continuous discovery with Chief Nursing Officers, nurse managers, and bedside nurses. Build and maintain a deep understanding of care model economics, workforce dynamics, documentation burden, and scope-of-practice constraints that shape product-market fit.
• Partner with client health systems to reimagine nursing operational models — staffing ratios, acuity-based assignments, shift handoff, and escalation protocols — powered by the company's AI platform.
• Build and lead a nursing transformation practice, including playbooks, embedded implementation resources, and outcome measurement frameworks that enable health systems to sustain change post-deployment. Ensure internal nursing operations fit within this model and serve as an extension of transformational change.
• Establish rigorous outcomes architecture by defining what success looks like, designing for measurability at build, and reporting on clinical and operational impact that validates the product narrative.