AI Process Automation Specialist

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

Tasks:

• Transform our client's business processes by identifying and implementing innovative AI-based solutions to continuously improve their efficiency, quality, and adaptability.
• Analyze and map existing technology-driven business processes, and design optimized ones using AI.
• Gather, analyze, and document business, functional, and non-functional requirements for AI implementations.
• Collaborate with the development team, process owners, and mentor on creating and testing AI solutions.
• Create and maintain project and process documentation.

Requirements

• At least 5 years of relevant experience
• Experience with LLM/agentic solutions in production (not just PoC/demo);
• Agentic automation feasibility assessment;
• Agent workflow design (human-in-the-loop, escalation conditions), building metrics and evals
• Cost/TCO analysis
• Agents monitoring
• Excellent English and Polish skills

In return, we offer:

• 100% remote, flexible work.
• Work with an experienced team of developers and continuous development of your hard and soft skills.
• Dev-friendly processes such as Continuous Integration, Continuous Delivery, Code Review and bug bashes.
• Long-term collaboration on challenging products (FinTech, B2B software, E-commerce and more).