Account Manager (Life Science Reagents & Solutions) - Twist Bioscience

Twist Japan is seeking to develop its market presence in the West of Japan, with a particular focus on Kansai (Osaka/Kyoto), Kyushu, and Chugoku regions. The Account Manager will be responsible for delivering revenue and driving growth in the Twist Bioscience DNA synthesis and Protein sciences product portfolios. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision-making.

(S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time-bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

What You’ll Be Doing

Job performance will involve a variety of activities including:

• Attain quarterly and annual revenue targets established from annual commission plans.
• Deliver accurate and timely forecasts for their territory.
• Develop and manage key relationships with new and existing customers/dealers at multiple organizational levels.
• Develop contingency and risk mitigation plans for the region as necessary.
• Develop and execute supply agreements with customers to support new and existing business.
• Maintain CRM database with up-to-date information.
• Represent the company at relevant trade shows.
• Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners.
• Additional duties as assigned.

What You’ll Bring to the Team

EXPERIENCE:

• A proven track record of delivering financial targets on a quarterly and annual basis.
• At least 3-5+ years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.
• Business-to-business experience preferred, in particular, selling to pharma, chemical, academic, and/or Agbio organizations.
• Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways, and organisms is a necessity.
• A background in technical sales and support or product management is preferred.
• Application of Salesforce.com is a prerequisite.

KEY ATTRIBUTES:

• Demonstrated drive, determination, and self-motivation resulting in consistent achievement of financial results.
• Demonstrated scientific problem-solving skills.
• Demonstrated technical depth in synthetic biology applications and workflows.
• Positive external and internal relationship management skills.
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
• Strong communication and presentation skills.
• Proven ability to thrive in a start-up/change-oriented environment.
• Proven coaching, mentoring, team-building, and leadership skills.
• Proven as a strategic thinker, backed up by a track record of tactical execution.

EDUCATION:

A Bachelor’s degree (B.A./B.S) from a four-year college or university preferred in Biology or a similar field.