Account Manager - Factory Automation
Job Description
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Impact In This Role
The Account Manager is responsible for driving revenue growth across strategic accounts within the Factory Automation business. This role develops and executes account strategies, engages cross-functional stakeholders (engineering, purchasing, and leadership), and acts as a consultative partner to customers to optimize product adoption and solve application challenges. The position also generates actionable customer insights to support new product and service development, contributing to market share expansion and long-term business growth.
You will report to the Regional Sales Manager
What You’ll Be Doing
- Develop and execute account-level strategies to achieve revenue growth targets across key accounts
- Partner with internal sales teams to track forecasting, pipeline activity, and progress against goals
- Build and maintain relationships with decision-makers and influencers across engineering, purchasing, and management functions
- Provide consultative support throughout customer design and purchasing cycles to drive product adoption
- Deliver professional presentations of products and services to both technical and non-technical audiences
- Identify customer barriers, needs, and opportunities; recommend solutions to improve satisfaction and increase revenue
- Generate and communicate customer insights, competitive intelligence, and market trends to sales leadership and product teams
- Collaborate with product managers, engineers, and leadership to support business development initiatives
- Apply effective sales techniques and continuously refine approach to maximize account performance
- Maintain accurate reporting of forecasts, opportunity funnel, account activity, and progress updates
Desired Traits
- Bachelor’s degree in business, marketing, engineering, or related area is preferred
- Minimum 3 years of industrial sales experience. Experience in selling mechanical components in automation/assembly equipment is preferred
- Strong consultative selling skills with the ability to engage multiple levels of a customer organization
- High level of business acumen with the ability to translate customer needs into actionable solutions
- Strategic thinker with ability to develop and execute account growth plans
- Excellent communication skills (verbal and written) with confidence presenting to diverse audiences
- Strong problem-solving and conflict management capabilities
- Results-driven with a focus on achieving revenue targets and measurable outcomes
- Ability to build relationships and influence stakeholders both internally and externally
- High level of ownership, accountability, and initiative
- Adaptability and responsiveness in a fast-paced, evolving environment
- Proficiency with CRM tools and Microsoft Office applications
- Industry knowledge in automation, mechanical components, or related manufacturing sectors (preferred)
- Experience engaging markets such as automotive, semiconductor, medical, or EV (preferred)
Physical/Travel Demands
- Occasionally transport sample cases weighing up to 10lbs into customer locations
- 30% overnight travel
Perks and Benefits
- Competitive medical, dental, and vision insurance
- 401K plan
- Parental leave programs
- Paid volunteer days
- And much, much more!
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Fictiv
View Company ProfileFictiv is a technology company that specializes in providing a platform for designing, manufacturing, and delivering custom parts. The company's mission is to democratize access to manufacturing, enabling businesses and individuals to create and produce complex products quickly and efficiently. With a strong focus on innovation and customer satisfaction, Fictiv has established itself as a leader in the industry, serving a diverse range of customers across various sectors. The company's platform utilizes advanced technologies such as artificial intelligence, machine learning, and computer-aided design to streamline the manufacturing process, reducing production time and costs. Fictiv's team of experienced engineers and manufacturing experts work closely with customers to ensure that their products meet the highest standards of quality and precision. By providing a seamless and integrated experience, Fictiv has revolutionized the way companies design, produce, and deliver custom parts, making it an essential partner for businesses seeking to stay ahead in today's fast-paced and competitive market. With its cutting-edge technology, exceptional customer service, and commitment to excellence, Fictiv is poised to continue its growth and expansion, shaping the future of manufacturing and beyond.
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