Account Executive - Pharma Omnichannel & Digital Engagement

Role description: Viseven is strengthening its commercial presence in the pharma industry by expanding a team of consultative Account Executives capable of speaking the language of modern omnichannel pharma engagement - not only selling services, but helping clients rethink how commercial, marketing, medical, and digital teams operate together.

Why this role may be interesting for you:

• Opportunity to apply your pharma omnichannel experience in a more strategic and commercially impactful way
• Exposure to international pharma transformation programs and enterprise-level discussions
• Ability to influence how pharma organizations operationalize digital engagement and AI adoption
• High-autonomy, consultative environment focused on outcomes rather than internal bureaucracy

Responsibilities:

Strategic Omnichannel & Consultative Selling

• Lead consultative sales conversations with pharma stakeholders around:
  • omnichannel engagement
  • modular content
  • digital content operations
  • CRM and customer engagement ecosystems
  • AI-enabled commercial workflows
• Act as a trusted advisor helping clients identify operational inefficiencies, ecosystem gaps, and scalable engagement opportunities.
• Translate client transformation challenges into structured solution proposals with measurable business impact.

Revenue Growth & Account Development

• Drive the full sales cycle - from qualification to negotiation and contract signature - for enterprise and mid-market pharma clients.
• Manage a defined set of strategic accounts and new business targets, ensuring consistent pipeline generation and progression.
• Develop and execute account growth plans in collaboration with CSM and Delivery teams.
• Increase adoption of scalable and retained offerings (e.g. platforms, licenses, packaged services).

Pharma Ecosystem Engagement

• Build relationships with commercial, omnichannel, marketing, digital excellence, IT, procurement, and medical stakeholders.
• Lead discovery sessions focused not only on business needs, but also on operational and organizational realities inside pharma companies.
• Represent Viseven at pharma industry events, roundtables, and transformation-focused discussions.

Commercial Excellence & Internal Collaboration

• Collaborate with SDRs, Marketing, Partnerships, Product, and Delivery teams to ensure coordinated outreach and accurate scoping.
• Contribute to proposal development, RFP participation, pricing strategy, and GTM refinement.
• Share market insights and omnichannel trends to influence internal strategy and portfolio positioning.

Required skills & knowledge:

• 3+ years of experience in:
• pharma omnichannel / digital engagement roles
• consultative B2B sales
• account management
• commercial excellence
• customer engagement transformation
• Strong understanding of pharma commercial operations and omnichannel engagement models
• Ability to navigate complex stakeholder environments and decision-making structures inside pharma organization
• Excellent command of English (C1+)

Will be considered as a strong advantage:

• Experience working inside pharma companies or omnichannel consulting environments
• Experience with platforms such as: Veeva, Salesforce, Adobe, CRM / engagement ecosystems
• Experience participating in digital transformation or customer engagement initiatives
• Existing pharma network in the CEE region
• Experience with AI-enabled commercial or marketing workflows

What we’re looking for specifically:

• Understanding of how pharma teams actually work across marketing, medical, sales, CRM, and content operations.
• Familiarity with concepts such as:
• modular content
• CRM ecosystems
• Veeva / customer engagement flows
• Omnichannel orchestration
• AI-assisted engagement models
• Strong consultative mindset - ability to connect business pain points with scalable operational solutions
• Comfort discussing transformation topics with both business and operational stakeholders