Account Executive (AI-Powered Payments & Intelligent Virtual Agent)

We’re looking for a high-performing Account Executive to pioneer a new kind of sales motion at PayNearMe: selling our IVA (Intelligent Virtual Agent) and AI-powered payment capabilities into our existing Client Services book of business. This is not a traditional net-new logo role—you’ll be partnering closely with our Client Services team to identify, position, and close IVA opportunities within accounts we already serve, making you as much a trusted advisor and technical translator as a closer.

This role sits at the intersection of sales, AI/automation, and client relationship management. You’ll need the full sales toolkit—pipeline discipline, negotiation, deal strategy—plus genuine technical fluency in how IVA and AI-driven payment experiences actually work, so you can speak credibly to increasingly sophisticated buyers. This is a ground-floor opportunity to help define a brand-new motion, not execute a playbook that already exists.

Responsibilities:

Drive Revenue Growth Within the Client Services Book

• Own and grow a pipeline of IVA/AI expansion opportunities sourced from PayNearMe’s existing client base
• Consistently meet or exceed quota; this is a quota-carrying, individual-contributor role
• Identify white space within current accounts where IVA and AI capabilities solve a real client problem

Sales Execution

• Run the full sales cycle—discovery, technical scoping, proposal, negotiation, close—for IVA and AI opportunities
• Translate technical AI/IVA capabilities into clear business value for both technical and non-technical stakeholders
• Build compelling, consultative pitches that go beyond feature-selling into how automation changes a client’s cost structure and customer experience

Cross-Functional Partnership

• Partner daily with Client Services (CSMs and account owners) to identify expansion signals and coordinate a seamless client experience
• Work closely with Product and Solution Engineering to stay current on IVA/AI roadmap and represent client feedback back into product direction
• Loop in Marketing and Enablement to help build the messaging and assets for a motion that’s still being defined

Innovation & Agility

• Operate comfortably in ambiguity—this role, the motion, and the messaging will evolve as you help build them
• Stay current on AI and conversational automation trends in payments and adjacent industries
• Bring a builder’s mindset: flag what’s working, what isn’t, and help shape the playbook for whoever comes after you

Qualifications:

• 4+ years of quota-carrying sales experience, ideally in SaaS, fintech, or payments
• Genuine comfort with technical concepts—you don’t need to be an engineer, but you should be able to hold your own in a conversation about AI, automation, or IVA architecture and get more fluent over time
• Track record of consistently meeting or exceeding revenue targets
• Strong relationship-builder—comfortable working within accounts that already have an existing PayNearMe relationship and other stakeholders (CSMs, account owners) in the room
• Highly driven and self-directed; excited by ambiguity rather than needing a fully-built playbook
• Excellent verbal and written communication skills, with the ability to flex between technical and business audiences
• Curiosity about AI and where it’s heading—this role will only get more technical over time
• Comfortable in a fast-moving, remote-first environment