Pair Team

Pair Team (operating at pairteam.com) is a care coordination and chronic care management platform engineered for Medicare and Medicaid beneficiaries. Founded in 2019 by Cassie Choi and Neil Batlivala and headquartered in San Francisco, California, Pair Team reimagines fragmented healthcare delivery by combining human care teams with AI-driven coordination. Traditional care models often leave patients navigating disjointed systems for appointments, housing, food, and transportation—leading to gaps in treatment adherence and poor outcomes. Pair Team’s solution integrates clinical oversight, behavioral health support, and operational logistics into a unified ecosystem, ensuring patients receive holistic, team-guided care. This allows primary care providers and health systems to deliver more efficient, patient-centered services while reducing administrative burdens. Backed by $26.3 million across four funding rounds, the company leverages its technology to transform how vulnerable populations access and manage long-term care.