Outset

Outset (also known as Outset.ai) is an AI-powered research and customer insights platform that automates qualitative research at scale. Founded in 2022 by Aaron Cannon, Molly Montgomery, and Michael Hess, the platform utilizes AI interview agents to conduct deep, conversational video, voice, and text interviews with research participants, dynamic probing based on participant responses, and instant synthesis of analytical reports. By combining the depth of live 1-on-1 interviews with the scale and speed of traditional surveys, Outset enables enterprise product, research, and marketing teams to quickly surface actionable customer experience insights.