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Lakeside Software

DEX / IT Operations / AIOps / SaaS Boston, Massachusetts / Global

About Lakeside Software

Lakeside Software is a premier, enterprise-grade Digital Employee Experience (DEX) powerhouse engineered to orchestrate massive-scale endpoint observability and intelligent, proactive IT-remediation ecosystems. Operating as the developer of the "SysTrack" platform, the company eliminates the operational friction of traditional, legacy monitoring models—which frequently suffer from data-silos, insufficient endpoint granularity, and reactive incident management—by seamlessly deploying advanced "Intelligent Edge" telemetry, rigorous causal-inference architectures, and cohesive cross-departmental AI-ops frameworks. Moving beyond rigid legacy IT-management paradigms, Lakeside empowers global IT architects and EUC engineers to dynamically synchronize their asset-optimization, proactive-issue resolution, and digital-productivity pipelines with elite, scalable, and audit-ready execution. Under the hood, their sophisticated proprietary operational infrastructure—which captures 10,000+ data points every 15 seconds from 1,400+ sensors—natively manages complex global endpoint ingestion, instantaneous AI-driven diagnostic-reasoning, and automated self-service workflows, providing the necessary operational foundation to support the modern, remote-first global workforce. What sets Lakeside Software apart is its uncompromising dedication to frictionless experience-orchestration; by bridging the gap between highly technical, performance-intensive endpoint demands and accessible, high-velocity AIOps interfaces, the firm empowers modern enterprises to radically accelerate their mean-time-to-remediate (MTTR) velocity, eliminate systemic IT-bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, AI-transformed global-digital landscape.

Founded In1997
Company Size201 - 500 Employees
IndustryDEX / IT Operations / AIOps / SaaS