Friends From The City

Friends From The City (operating at friendsfromthecity.com) is a civic technology company engineered to modernize government services. Founded in 2020 and headquartered in Chicago, Friends From The City partners with state and federal agencies to transform how citizens interact with public services. Instead of clunky, outdated systems, the company delivers user-centered research, design, and development to make benefits, healthcare, and essential services accessible and intuitive. Under the hood, its integrated approach combines strategy, product, engineering, and UX design into a seamless workflow. This allows government agencies to improve service delivery, enhance inclusivity, and ensure digital interactions are easy and effective for millions of users.