Dialpad is the industry’s only Ai-Powered Customer Intelligence Platform that completely unifies conversations. It replaces traditional office phone systems (PBX) with a modern, cloud-based app that handles calling, team messaging, video meetings, and contact center support—all in one place. What sets Dialpad apart is its proprietary 'Dialpad Ai', which provides real-time transcription, sentiment analysis, and live coaching for sales and support teams during calls. This allows businesses to turn every conversation into actionable data, helping them sell more and support customers better.