Vice President Sales - APJ

Position Overview

As the VP of Sales, APJ, you will be the primary architect of growth and the strategic leader for all sales operations across the Asia-Pacific and Japan regions. Your mission is to scale our market presence by leading a diverse, high-performing team across Enterprise, Mid-Market (MM), and SMB segments, encompassing both direct and partner-led channels. The single most important outcome you will be responsible for is driving sustainable, predictable revenue growth while establishing LivePerson as the gold standard for conversational commerce in the region. Reporting to the Chief Revenue & Customer Officer, this role sits at the heart of our international expansion strategy.

Key Responsibilities & Impact

Professional Experience & Education

• 15+ years of professional experience in SaaS/Cloud sales, with at least 7-10 years in a senior leadership capacity overseeing multi-country regions (APJ preferred).
• Bachelor’s degree in Business, Marketing, or a related field; an MBA or equivalent practical executive experience is highly regarded.
• Proven Track Record: A documented history of overachieving quotas and scaling regional revenues from mid-eight to nine figures in a high-growth environment.

Technical & Strategic Expertise

• Conversational AI Fluency: Deep knowledge of the SaaS landscape, with the ability to articulate complex AI-driven value propositions and ROI to technical and non-technical audiences.
• Sales Methodology: Expert-level proficiency in modern sales methodologies (e.g., MEDDPICC, Challenger, Value Selling) and a commitment to data-driven pipeline management via Salesforce.
• GTM Strategy: Demonstrable experience in building both direct sales engines and indirect partner/channel ecosystems simultaneously.

Attributes & Mindset

• Entrepreneurial Leadership: A proactive, results-oriented leader who thrives in ambiguous environments and can pivot strategies based on competitive market shifts.
• Exceptional Communicator: Capable of translating "the future of AI" into clear business outcomes for executive stakeholders.
• Inclusive People Leader: A passion for building diverse teams and a "success is shared" mentality, where your primary motivation is the growth of your individual contributors.

Our Benefits & Perks:

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members.
• Life & Financial Protection: Your Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security.
• Health Insurance Coverage: Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members.

👨‍👩‍👧‍👦Time Away & Flexibility

• Generous parental leave policy
• LP Care Days: You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. Once your annual leave is exhausted, we provide an extra 5 days of LP Care Days to ensure you have the time to recharge and show up as your best self.

💰Financial & Growth

• Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.

💻Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated offices in Sydney and Melbourne for those who wish to meet colleagues or collaborate in person.