Systems Analyst

About the Role: ElevenLabs is an AI research and product company transforming how we interact with technology. We're looking for a RevOps Systems Analyst to help build a modern, AI-powered revenue operations stack. This isn't a traditional Salesforce admin role. We're building a GTM tech stack where AI is a first-class citizen, and our CRM is a living system that reflects how our business actually works. You'll function as a Salesforce admin and backend developer in one, owning platform administration, building complex automations via Flows and Apex, and developing custom services and integrations.

What you'll do

• Administer our Salesforce org: object model, data architecture, user configuration, and platform health.
• Build and maintain automations via Salesforce Flows, Apex, and custom services that power our GTM processes end to end.
• Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows.
• Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org.
• Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution.

Requirements

• Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration.
• Strong Apex development skills: you can build, debug, and maintain custom logic, triggers, and integrations without leaning on a separate engineering team.
• SQL proficiency: you can decompose ambiguous questions into answerable queries and are comfortable with complex joins, aggregations, and pipeline logic.
• Systems mindset: you can hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes.
• Excited by modern tooling: you're drawn to building AI-native systems and are curious about where Salesforce, MCP, and AI agents intersect.

Bonus

• Familiarity with dbt or modern data transformation tooling.
• Experience with BI tools such as Sigma or Looker.