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Marketing & Sales 50d ago

Strategic Account Executive

United StatesUnited States
Full-time
Not Disclosed
Senior

Job Description

Key Skills Required

Master these to land this role

Sales RepresentativeLead GenerationAccount ExecutiveEnterprise SalesAI SolutionsSaaS CRMB2B

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About Kustomer: Kustomer is the industry-leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no-code configuration, and a connected data platform, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service across any channel. Backed by top VCs, we are expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team.

About the Role: Are you passionate about closing strategic AI enterprise deals? We're looking for a proven Strategic Account Executive to be a key member of our Enterprise Sales team and grow Kustomer exponentially. You'll partner across the marketing and partnerships organizations to build a book of business with customers in our Strategic sector and play a key role in driving Kustomer's sales initiatives.

You'll be responsible for:

  • Working with the sales leadership team to execute on quarterly/annual sales goals
  • Consistently meet both AI and Platform sales quotas and drive the sales process forward for the business
  • Driving acquisition of new clients through the full sales life cycle for Kustomer
  • Successfully deliver our AI value proposition, product demonstration and core values
  • Represent Kustomer as an industry thought leader in the market
  • Maintaining an understanding of the competitive market space to effectively position Kustomer
  • Attending industry events and growing Kustomer's presence within the market
  • Coordinating closely with our customer experience team to ensure seamless onboarding for clients

Your qualifications:

  • 7+ years of quota ($1.3M +) carrying sales experience targeting customers with 1,000-2,500+ employees
  • Sold AI solutions to Enterprise accounts with complex sales cycles
  • Proven track record of consistently exceeding sales quotas
  • Experience working at early stage growth startups
  • Experience and technical savvy to conduct own demos as needed
  • AI forward mindset both experience selling AI features and utilizing AI tooling to improve processes
  • Experience selling to the CX buyer persona (preferred)
  • Sold a SaaS CRM solution in the past (preferred)

Benefits:

  • Competitive salaries and stock options
  • 100% healthcare coverage
  • 401K match
  • WiFi and Mobile reimbursement
  • Generous vacation policy

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