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MaximusAdmin & Support 13h ago

Sr Electronic Benefits Transfer (EBT) Consultant

Remote (USA)
Full-time
Not Disclosed
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Job Description

Job Title:

Sr Electronic Benefits Transfer (EBT) Consultant

General Information:

  • Job Posting Title: Sr Electronic Benefits Transfer (EBT) Consultant
  • Date: Friday, March 13, 2026
  • City: Remote
  • Country: United States
  • Working time: Full-time

Description & Requirements:

Maximus is currently hiring for a Sr Electronic Benefits Transfer (EBT) Consultant to support our Project Modernization Consulting team. This is a remote opportunity. The Sr Electronic Benefits Transfer (EBT) Consultant will work with state agencies and EBT processors and systems modernization planning for Health and Human Services programs. Strong EBT systems experience is required for this role, as is experience with USDA Food and Nutrition service programs and federal regulations including experience with and knowledge of USDA Food and Nutrition Service Handbook 901.

Essential Duties and Responsibilities:

  • Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
  • Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
  • Work closely with management and work groups to create and maintain work plan documents.
  • Track the status and due dates of projects.
  • Manage relationships with project staff responsible for projects.
  • Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
  • Facilitate regular meetings and reviews.
  • Adhere to contract requirements and comply with all corporate policies and procedures.
  • Leads projects or components of projects.
  • Manages the activities of projects in accordance with MAXIMUS established policies and procedures.
  • Supports projects/initiatives by gathering client information and producing high quality written deliverables.
  • Analyzes data and information to provide assessments and solutions based upon knowledge, theory, principles, technology, or specialization that conform to industry standards.
  • Produces project deliverables that meet and exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and development timeframes.
  • Participates in client meetings; develops trust, credibility, and strong client relationships; and seeks opportunities to add value above and beyond competitors.
  • Achieves and/or exceeds client satisfaction metrics that will increase satisfaction annually.
  • Maintains a professional and problem solving approach in all dealings with clients.
  • Assists in the identification of sales or marketing opportunities and participates in the proposal development process when requested.
  • Able to work independently to accomplish tasks in an efficient manner but seeks guidance as needed.
  • Able to succeed in a remote work environment with a heavy reliance on telecommunication.
  • Able to communicate confidently with a willingness to receive guidance and defer to subject matter experts.

Minimum Requirements:

  • Bachelor's degree in related field.
  • 7-10 years of relevant professional experience required.
  • Equivalent combination of education and experience considered in lieu of degree.
  • Minimum 7 years experience with the Electronic Benefits Transfer (EBT) systems working for a state agency, EBT processor, or in a consulting capacity.
  • Minimum 5 years experience with USDA Food and Nutrition Service (FNS) programs and federal regulations including experience with and knowledge of the USDA Food and Nutrition Service Handbook 901.
  • Ability to interface with executive sponsors, IT resources, management teams, and stakeholders on a regular basis to interview and gather information and data to support analysis.
  • Strong analytical skills required.
  • Excellent verbal and writing skills.
  • Proficiency in Microsoft programs such as Word, Excel, PowerPoint, and Project.

Preferred Experience and Skills:

  • Experience on at least one previous Health and Human Services program.
  • Experience in System Modernization Planning for Health and Human Services Programs to include:
    • Development of planning documents such as Alternatives Analysis, Cost Benefit Analysis, Feasibility Studies
    • Development of Implementation Advance Planning Documents (IAPDs) or IAPD updates (IAPDUs)
    • System Requirements Development
    • Business Process Reengineering and/or Analysis
    • Development of Procurement Documents
    • Project Management
    • Quality Assurance
  • Experience on a project that involved the development, implementation, transfer or conversion of a system that supports the issuance/distribution of government benefits.
  • Experience with the following programs/systems:
    • Supplemental Nutrition Assistance Program (SNAP)
    • Temporary Assistance for Needy Families (TANF)
    • Special Supplemental Nutrition Program for Women, Infants and Children
    • Other health and human services programs

Home Office Requirements:

  • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
  • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
  • Must currently and permanently reside in the Continental US.

Safety First

  • Never pay for a job application.
  • Do not share sensitive bank info.
  • Verify the client before starting work.