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BrazeAI & Machine Learning 19d ago

Senior Software Engineer, AI Customer Interface Team

Remote (Canada)
Full-time
Not Disclosed
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Job Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a Senior Engineer on Braze’s AI Customer Interface team, you will play a pivotal role in shaping the future of our AI decisioning solutions. You will work on high-impact initiatives and collaborate with cross-functional teams to drive innovation and excellence in our product offerings.

Your responsibilities will include:

  • Supporting Braze’s self-serve AI Decisioning product built in Vue.js and TypeScript
  • Rebuilding the Vue.js application in React, and integrating it with other customer engagement platform APIs
  • Building new interfaces that provide insights into the performance and behavior of AI decisioning agents
  • Building new experiences that allow users to customize their own AI Decisioning-powered marketing campaigns

WHO YOU ARE

  • Have 5+ years of relevant experience
  • Are skilled at working in modern frontend languages and frameworks (TypeScript, React, Vue, Angular, etc)
  • Comfortable contributing to backend development and integrating frontend applications with server-side APIs
  • Have significant experience with frontend testing frameworks (e.g., Cypress, Playwright)
  • Have a user-centric attitude and care deeply about UX
  • Pride yourself on writing elegant, maintainable code
  • Are comfortable working in a large frontend codebase with many stakeholders
  • Strongly preferred:
    • Experience developing user experiences for machine learning and data-intensive applications
    • Experience with Ruby on Rails and/or Node.js
    • Familiarity with reinforcement learning concepts and applications

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  • Verify the client before starting work.