Sales Trainer

About Teya

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

As a Sales Enablement Trainer, you'll own the activation of new ISCs. That means taking someone who has just signed up to partner with Teya and helping them build the skills, confidence, and habits they need to succeed — not just to get their first sale, but to build a sustainable business as an independent sales consultant.

Responsibilities

• Deliver structured onboarding for new ISCs — covering Teya's products, pricing, tools, and the merchant onboarding process.
• Adapt your approach based on each ISC's background. Some will have payments experience; others will be new to the industry.
• Ensure ISCs have genuinely developed the competencies they need — not just attended training, but understood it and can apply it in the field.
• Spend regular time in the field — shadowing ISCs, observing their approach, and giving practical feedback.
• Coach ISCs to build the confidence and skills they need to hit their early milestones and develop sustainable selling habits.
• Run structured 1:1s and follow-ups to maintain momentum, spot blockers early, and keep ISCs engaged through the activation period.
• Own the handover from Recruitment. Understand who you're receiving, flag any concerns about quality or readiness, and feed back what you're seeing so intake improves over time.
• Own the handover to Sales. When an ISC is ready to progress, provide a clear picture of their competencies, strengths, and areas to watch — so Sales can continue their development effectively.
• Build connection within the new-joiner cohort — through WhatsApp groups, celebrating wins, and creating a sense that ISCs aren't doing this alone.
• Be a visible, approachable presence. ISCs should know who you are and feel comfortable reaching out when they need support.
• Keep HubSpot accurate and up to date — logging activity, tracking progress, and ensuring handovers are clean.
• Surface insights on what's working and what isn't. Your observations from the field will shape how we improve the programme.

Requirements

• Experience in SMB sales, account management, or a similar field-based commercial role.
• Experience coaching, training, or managing salespeople — you've helped others improve, not just by telling them what to do, but by working alongside them.
• Knowledge of the payments industry is preferred, but not essential if you learn fast.
• A genuine interest in developing people. You get something out of watching someone grow.
• Strong organisation skills. You'll be supporting multiple ISCs at different stages — you need to keep track without letting anyone slip.
• Comfortable with CRMs (we use HubSpot) and open to learning new systems including our LMS.
• Willingness to travel — for field coaching across the UK and regular team days in London.

Benefits

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support
• Cycle-to-Work Scheme
• Health and Life Insurance
• Pension Scheme
• 25 days of Annual Leave (+ Bank Holidays)
• Friendly, comfortable and informal office environment in Central London