Revenue Operations Associate, SMB Sales

About the Role

Dandy is hiring a high-ownership, systems-minded Revenue Operations Associate to join our rapidly growing venture-backed company. The SMB Revenue Operations team owns the operating system that powers our SMB Account Executive organization, including reporting, workflows, automation, and performance diagnostics. In this role, you’ll run and continuously improve the SMB AE Machine by diagnosing rep behavior, tightening execution, and driving process and automation improvements. This is a high-impact opportunity to sit at the center of sales execution and help scale a fast-growing revenue engine.

What You'll Do

• Own the day-to-day execution of the SMB sales operating system: run weekly and monthly reporting, maintain dashboards, manage pipeline hygiene workflows, and support performance inspection to ensure operational rigor and data accuracy.

• Diagnose rep behavior and performance gaps: Analyze activity, meetings, follow-up execution, and stage progression to surface insights and drive measurable improvements in rep execution.

• Drive automation and workflow improvements: identify opportunities, design process flows, partner with internal stakeholders on implementation, and QA solutions that reduce rep friction, increase compliance, and improve data quality.

• Own SMB sales process and documentation: Build and maintain SOPs, system workflows, and the SMB RevOps single source of truth to enable clarity, scale, and fast onboarding.

• Partner with SMB sales leadership on high-priority initiatives: deliver ad-hoc analysis, operational insights, and hands-on execution support across critical projects and business priorities.

What We're Looking For

• Strong analytical and systems thinking: ability to translate messy workflows and data into clear insights and scalable solutions

• High ownership mindset: sees broken processes, takes initiative, and drives fixes end-to-end

• Comfort operating in ambiguity and building from scratch in a fast-moving environment

• Strong spreadsheet and data skills (Google Sheets / Excel)

• Comfort working in CRM and sales technology environments (Salesforce, sales engagement tools, analytics platforms)

• Process-oriented mindset with bias toward automation and efficiency

• Strong communication skills and ability to partner cross-functionally with Sales, Enablement, Data, and Systems teams

Bonus Points For

• Prior experience in Revenue Operations, Sales Operations, BizOps, Consulting, or Analytics

• Familiarity with Salesforce, Outreach, Gong/Attention, Looker, or automation tools

• Experience supporting SMB or high-velocity sales teams

• Background in sales, customer success, or enablement