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Customer Service 7d ago

Respiratory Therapist

United StatesUnited States
Full-time
$68,000 - $75,000 / year
Mid-level

Job Description

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About the Role: At Sleep Doctor, we're helping millions get a full night's rest. As a Respiratory Therapist, Digital Care, you will help define and execute the next generation of our e-commerce business. You will provide excellent customer service, virtual demonstrations, and technical support to patients, ensuring they feel heard, understood, and valued.

What You'll Do

  • Analyze home sleep test results to identify patterns and abnormalities, and communicate findings clearly to customers.
  • Drive sales of CPAP, BiPAP, and related therapy equipment, ensuring recommendations align with individual treatment plans.
  • Perform virtual demonstrations and educate consumers on the use of respiratory therapy equipment.
  • Provide technical support for PAP patients, referrals, and team members while troubleshooting equipment issues.
  • Follow up with patients promptly to ensure satisfaction and reinforce commitment to therapy.

What You Bring

  • Registered Respiratory Therapist (RRT) with a minimum of 2–3 years of DME experience required.
  • Sleep credential (RRT-SDS or RPSGT) is strongly preferred.
  • Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME), specific to Sleep Apnea and CPAP Products.
  • Ability to troubleshoot and set up CPAP and BiPAP machines.
  • Excellent verbal and written communication skills with a deeply patient-focused mindset.

Benefits

  • Base Salary Range: $68,000 - $75,000 annually.
  • 100% company-paid medical, vision, and dental insurance premiums for the employee.
  • 401(k) plan with fully matching contributions up to 3% and 50% matching from 3% to 5%.
  • Paid Time Off, company-paid life insurance, FSA options, and voluntary pet insurance.
  • 100% remote work flexibility within the USA with a flexible schedule.

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