QA Analyst — Digital & E-Commerce

About the Role: You will own the integrity and performance of the entire digital surface across our brands—from storefront and product pages to cart, checkout, post-purchase flows, email campaigns, automations, third-party apps, and paid media landing pages. This role exists as the final quality gate; the last line of defense ensuring a seamless, high-performing customer experience across every touchpoint. You will conduct rigorous, daily QA across all digital surfaces, proactively identifying bugs, inconsistencies, and conversion risks.

What You'll Do

• Conduct daily end-to-end QA sweeps across both brand storefronts, covering every page and user flow on desktop and mobile.
• Test and validate all email campaigns and automation flows, ensuring link integrity and consistent rendering across devices.
• Audit embedded apps, third-party integrations, and checkout experiences regularly to ensure seamless functionality.
• Perform regression testing following every deployment or site update to prevent breakages and maintain stability.
• Log, prioritize, and communicate bugs with clear severity levels (P0, P1, P2) and quantified revenue impact.
• Deliver structured weekly QA reports to leadership, highlighting key issues, trends, and risk areas.
• Maintain and continuously evolve a comprehensive QA checklist while proactively flagging inconsistencies in pricing, copy, imagery, and UX.

What You Bring

• 2+ years of QA experience on e-commerce websites, with Shopify preferred.
• Hands-on experience testing email platforms, including validation of links, tracking, and cross-device rendering.
• Exceptional attention to detail across pricing, copy, UX, and visual consistency.
• Clear and precise written English, with the ability to produce actionable and unambiguous bug reports.
• Comfortable working in async environments with structured daily output and high accountability.
• Bonus: Familiarity with Shopify apps, subscription tools, review platforms, basic understanding of UTM parameters, and experience using browser dev tools/screen recording.

Benefits

• Salary: ₨80,000 - ₨120,000 PKR / month.
• Collaborate with high-performing teams across fast-growing global brands.
• Meaningful opportunities for growth, ownership, and impact.
• Competitive compensation, benefits, and wellness-focused perks.
• A culture built on accountability, transparency, and execution.